After clicking submit on order form, at certain times of the day, we were getting weird delays of 35-40 seconds, was causing double orders. I want to apologize for this. I think we have tracked the issue down (fyi- had something to do with preventing unnecessary DNS lookups from our server side with the gateway). We put the IP address in directly so this process does not have to go back and forth and I have been testing and we look like we are back down to just a couple of seconds to have an order submit.
If any of you would like to comment or let me know what your experience is when you click off on submit I would appreciate it, especially for those who order today on out. We should be back to normal.
If any of you would like to comment or let me know what your experience is when you click off on submit I would appreciate it, especially for those who order today on out. We should be back to normal.