Order112884 Dead batteries not charging. 1 week no responce from your company

[dntbuyblu]

Hi all at Liberty flights just wondering when i will get a response as to when you will be replacing my fire fly kit that came with batteries that don't charge.
order number 112884 its been a week and i have not received a response on your company honoring your warranty.
feel free to send me a private message.

 

[dntbuyblu]

Just an update still no response from liberty flights customer service

 

[ImYourSalt]

PM sent
10 char

 

[dntbuyblu]

I'll copy and paste the pm, no where in it does it say they will honor the warranty. It sounds like liberty flights can sell defective products and not give 2 ----- about the consumer. Thanks Ty all I want is for you to send me the product I
Paid for that works. Is that to much to ask. Why are YOU mAking it so difficult to get a replacement?

 

[Tom950]

Ty & Abe are very good at sorting out any problems with orders. Give them a chance. Have you tried calling them?

 

[dntbuyblu]

Quick update all sorry ive been out of the country on tour. No email from Liberty flights as of yet.
Here is some advice on Liberty Flights if a product you buy from them is dead on arrival they Will NOT honor the warranty.
They have had 20 plus days to send me a replacement kit and they have NOT they basically took my money and sent me a product that was broken.