Hey david, this is paul (email removed - ed.) I just recieved my order from you. One problem, the little tiny screw that holds the 2 pieces of case together was missing from the case. i found it laying in the package, but it will not thread in the hole correctly (stripped out), would it be ok for me to use a screw with a larger thread to try and hold it together? It does seem to be functioning properly other than that. Also just wanted to let you know that I LOVE my juice sampler so far. The virginia blend is awesome. I recieved all 20 flavors I ordered, only the ry4 leaked a little bit in the package but no big deal. Thanks for the fast shipping, I will definitly be buying my juice from you from now on. Let me know about the pcc though. EDIT: After further investigation I dont think the lid of the case is pushing my battery down far enough....The charging light doesnt come on when I shut the lid, but when I hold the battery light down with my finger, the light comes on....anybody else have any input?