Penelope's missing parts

[R53_Dave]

Finally got my 3x Penelope's today.

2x Penelope's are missing the control nut that holds the atomizer section in place with the base. This missing will cause all sorts of issues. I know this part is suppose to be included!

I'm trying to maintain a sense of humor about all this, but I'm getting a little ....... Close to $500 in tanks and only 1 of 4 came complete.



Edit: removed issue with o-ring as they don't exist on the Penelope. Sorry about that. The control nuts are still missing though.

 

[Ezkill]

The penelope came with three o-rings total and the videos on the internet of the assembly confirm this. Imeo's post on the GG forum also only shows three o-rings total on the penelope. I don't believe there should be one in the ceramic based on that.

Should be one on the bottom of the post. One on the bottom part of the tank and one on the top part of the tank.

As far as the rest of it goes...that's not good

 

[R53_Dave]

The penelope came with three o-rings total and the videos on the internet of the assembly confirm this. Imeo's post on the GG forum also only shows three o-rings total on the penelope. I don't believe there should be one in the ceramic based on that.

Should be one on the bottom of the post. One on the bottom part of the tank and one on the top part of the tank.

As far as the rest of it goes...that's not good

If the o-rings are not part of the design then 3 out of 4 of my tanks came missing parts.

 

[sportyfortyeight]

i hope mine that come in tomorrow dont have this issue

 

[HighPlainsDrifter]

The penelope came with three o-rings total and the videos on the internet of the assembly confirm this. Imeo's post on the GG forum also only shows three o-rings total on the penelope. I don't believe there should be one in the ceramic based on that.

Should be one on the bottom of the post. One on the bottom part of the tank and one on the top part of the tank.

As far as the rest of it goes...that's not good

I'm pretty sure that there are four total: Two on the bottom of the post (an upper that gets lubrication, and a lower that seals the hole in the bottom cap). And then each cap has one additional ring.

 

[Killjoy1]

Make sure you submit a CS ticket if you haven't already about the missing rings. I know Bruce and Justin will get you sorted out. Mistakes were bound to happen considering the sheer amount of units they had to assemble and ship, but CoV has always been quick to make things right in my experience

 

[Killjoy1]

I'm pretty sure that there are four total: Two on the bottom of the post (an upper that gets lubrication, and a lower that seals the hole in the bottom cap). And then each cap has one additional ring.

That one isn't an o-ring, it's a plastic washer. Assuming you are referring to the insulator between the center pin and ceramic housing, just above where you put your positive wire. The o-rings on Penelope are around the bottom of the center pin, around the base where the tank body screws on and in the top cap.

If I misunderstood your post, no offense was intended by my response

 

[Ezkill]

I'm pretty sure that there are four total: Two on the bottom of the post (an upper that gets lubrication, and a lower that seals the hole in the bottom cap). And then each cap has one additional ring.

Yep you are correct. I missed the second one on the bottom post. It can clearly be seen at 7:19 of this video( The Golden Greek Teil 11: Die Penelope - YouTube).

That is TOTALLY my bad. Mine came pre-assembled. In review of Imeo's post there are three different sizes of o-rings.

I'm actually not entirely sure I have this o-ring either but the device is performing well so I assume it's in there and I didn't notice it. When my juice runs out I'll take a look.

Sorry guys I wasn't trying to spread mis information. Just getting tired of sitting here and refreshing pages for parts.

Edit:

Or as Killjoy1 says, perhaps that's not considered an o-ring but instead it's a plastic washer. I think that's were the confusion came from. Either way...it should be there as per the above video.

 

[HighPlainsDrifter]

That one isn't an o-ring, it's a plastic washer. Assuming you are referring to the insulator between the center pin and ceramic housing, just above where you put your positive wire. The o-rings on Penelope are around the bottom of the center pin, around the base where the tank body screws on and in the top cap.

If I misunderstood your post, no offense was intended by my response

No worries. That plastic washer looks like a tiny o-ring to my old eyes. Thanks for clearing that up.

 

[Killjoy1]

Yeah, it certainly does. I just had mine completely disassembled to clean before building and filling, so I got a good look at it ;-)

 

[sportyfortyeight]

as the site was down i realized the 2 pennys i had ordered got here today. mail lady must of missed it the first time around. i went to get them and took them apart and BOTH are missing the small washer between the housing and the top of the post.. ticket put in and hope they can get them to me with the order from tonight.. sucks i cant use them yet but i know bruce will take care of it im sure

 

[Ezkill]

Now I'm rather paranoid that I don't have that piece either but it seems to be working pretty good.

I'm not sure what would happen if that piece was not installed, would it flood? I'll have to check once the juice runs dry...if I can actually stop refilling it.

 

[sportyfortyeight]

The washer I'm missing is what is keeping me from using them. In my mind that's a short as the positive and negative wouldn't have an isolating part on the unit

Sent from my PC36100 using Tapatalk

 

[taphandle]

Is there an exploded view somewhere? I do not have an o ring for the top cap, not quite sure what I may or may not be missing.

Thanks.

 

[Bishopheals]

EZkill how you doing? I see your nerves got the best of you. Hopefully your vaping and pumping that Penelope by now.

 

[Ezkill]

I took it apart and it's there. I had a hell of a time getting the bottom cup out of the base piece. Took me a long time before I clamped it with some rubber clamps and managed to get the cup holder unscrewed out of the base. I have no clue why it jammed up like that. No damage to anything but I'm at a loss as to why it jammed like that. I can't recreate it without wick or wire in the unit and I'm at a total loss. Might ask on the GG forum if no one answers here under my Penelope coil question.

 

[Bishopheals]

let me take a look at what you wrote. maybe i can give you some insights.

 

[Clint]

If you take a look at the Ody exploded view on the GG Wiki here : Odysseus - E-Cigarette Wiki (short mode)

It is very similar to the Penelope.

 

[Killjoy1]

Yep, nearly identical in design. There is no exploded diagram of Penelope, yet. Zoranth does those, but needs to actually have the devices in his hands before he can draw them up ;-)

 

[Ezkill]

I really still don't know how the sticking issue was caused but it's not a problem anymore. I had the ceramic cup holder about half way out of the bottom assembly when it completely jammed. I finally got it the rest of the way but it was rough. There is no thread damage(my fingers are another story). At this point I assume there was a burr in the threads of the bottom assembly or of the ceramic cup holder. I had burrs on the wire nut as well and those took a while to work out.