Well, I give up on GotVapes. I'm interested in that Volt Karma kit they sell as a starter kit for my wife and neighbor. But I see nowhere on their site that they carry replacement baterries for it. So I go to the "Contact Us" page and they refer you to their helpdesk for email inquiries. That page hasn't worked since last night when I first tried it. Wont even load. No phone number and some standoffish paragraph about how to look at their forum on ECF. I'm like, WTF? No way of getting a hold of those people with a simple question.
They're very responsive in the GotVapes supplier forum. Sorry about the bad experience on their webpage.