Possibly lost USPS First-Class Package, do I have any recourse?

[MattyRetro]

Glad to hear its back on its way to you!

 

[rmacaronio]

My last nicoticket order of radioactive took a tour of the U.S. too. It arrived a whole week after being shipped. Usually just takes two days. I think Olga saw kent's post about her so she's messing with his customers

 

[penguiness]

My last nicoticket order of radioactive took a tour of the U.S. too. It arrived a whole week after being shipped. Usually just takes two days. I think Olga saw kent's post about her so she's messing with his customers

It may not have been dangerous yet and needed a visit near a nuclear power plant?

 

[Josh V]

Well, I'm glad that everything seems to be on track. Everyone in here provided good advice. The first thing to do is always contact the post office, because unfortunately, once it leaves our hands we have absolutely zero control over it. The USPS is a fickle beast. Hopefully you get it today as planned!

 

[Kent Brooks]

Thanks for the insight folks, I ended up finding the contact form on the USPS website and submitted it. Currently, the last line of the tracking is December 19, 2014 , 6:06 pm Departed USPS Facility LAS VEGAS, NV 89199 and nothing since then. I will just continue to wait I guess, if it never shows then ooh well. I don't think I will bother bugging Kent and the crew about this as it not their fault and I did not pony up the extra cash for insurance.

First - don't ever think you are bothering us if you have issues with your shipment bro... we're really here to help. It always chapped my -ss when I dealt with companies that were "inconvenienced" when customers have issues... I mean, we're supposed to be here to help, right?

Hit us with a tracking number on the contact form - we have an "in" at the USPS because we ship so much (we spent almost 200k at the post office this year)... they'll generally take a good look for us. They don't always come back with good news, but at least they are responsive.

Definitely contact your local USPS asap, especially if the last scan was local. 9 times out of 10 it's within a stones-throw of the most recent scan.

Despite the fact that I like to throw the USPS under the bus, they really do a pretty good job when you consider what we are paying them to do the job. Parcels go out for as little as $2.07, not sure we could ask for more (for that price, anyway).

I think you were spot on gambling with 1st Class Shipping in a single bottle - at least you understood the risks.

 

[Kent Brooks]

Ha, it looks like the contact form does make it to the local office. I just got a call from them and it was just magically found and scanned. The guy apologized and said it was delayed do to weather. Which I don't really understand or believe as it was already in Vegas before the "weather delay" and the weather here has been totally uneventful (mid's 50's) and could not possibly explain a 5 day trip to make it the 8 miles from the USPS hub to my post office. I am not trying to dwell, just never been particularly fond of being lied to, but they are a federal entity so it may just be par for the course lol. Anyways, the delivery date has been changed once again to Friday, December 26, an entire week later than the original delivery date but I guess late is better then never.


December 24, 2014 , 10:41 am Arrived at Post Office LAS VEGAS, NV 89128

December 19, 2014 , 6:06 pm Departed USPS Facility .LAS VEGAS, NV 89199

December 19, 2014 , 4:55 pm Arrived at USPS Facility .LAS VEGAS, NV 89199

Just for giggles, the 18 minute, 8.2 mile route that took 5 days due to "weather":
https://www.google.com/maps/dir/36....678572,-115.2063681,14z/data=!4m3!4m2!3e0!5i2

POW, should have read the whole thread, LMAO.