problem with HC site

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closetrockstar

Full Member
ECF Veteran
Jul 8, 2009
40
0
West Falls Ny
Hello all,
Just wondering if anybody else is having a hard time ordering from HC. I have been trying for two days. Everytime I come to the phone number part, it says it dosen't recognize the format?? I put in the area code then my number. I even tried putting a 1 before area code. the format is like this: 888-888-8888. Anybody?
Thanks,
Closet
 

jnakamura

Senior Member
ECF Veteran
Hello all,
Just wondering if anybody else is having a hard time ordering from HC. I have been trying for two days. Everytime I come to the phone number part, it says it dosen't recognize the format?? I put in the area code then my number. I even tried putting a 1 before area code. the format is like this: 888-888-8888. Anybody?
Thanks,
Closet

I had the same problem the first time I entered it. On the second attempt I think I just entered it all as one single grouping like, 8885551234. Whatever I did it worked.

PS: Healthcabin is NOT on vacation--they are still open and processing orders during the holiday. They just can't ship until next week.
 

newsunshine

Supplier Associate
ECF Veteran
Apr 7, 2009
5,938
570
China
www.healthcabin.net
I had the same problem the first time I entered it. On the second attempt I think I just entered it all as one single grouping like, 8885551234. Whatever I did it worked.

PS: Healthcabin is NOT on vacation--they are still open and processing orders during the holiday. They just can't ship until next week.

Thank you very much for your help.:)

BTW, we will start to ship orders from Oct.9th.
 

newsunshine

Supplier Associate
ECF Veteran
Apr 7, 2009
5,938
570
China
www.healthcabin.net
Just had the same problem... took abour 30 minutes for trying stuff, until I looked here. Just wish they would show the needed format on the page! I almost gave up entirely!

I am very sorry for the problem with putting phone number. :(

it is a bug of our current website.

we have been working on a new and much better website.

There will be no telephone number problem on the new website.

we will add a few new modules to our new website, such as shipping options via slow china airmail.

You can do easier shopping on our new website before long.:)
 
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