I didn't know about this so it is posted for information to others.
Troubleshooting Tips
Troubleshooting Guide
If you are having trouble with your ProVape-1 or ProVari please try some of these suggestions.
A lot of times these simple steps can resolve the issue you are having.
Clean the internal contact pin:
Some of the symptoms of a dirty pin are intermittent power.
The device will work, then if you shake it, it will stop working. If you tap it again it will work again.
Down inside the device is a metal pin where the positive end of the battery touches to supply power to the unit. Over time this pin can get dirty.
Dirt and grime gets transferred from the button top of your battery and deposits on the contact pin.
To clean this pin, we recommend using a long Q-tip and some 99% isopropyl alcohol. If you cannot find 99%, then you can use 91%.
If you point a flashlight into the tube you will see the contact pin. It should have a shiny appearance. If it looks black in color than it most likely has some dirt on it.
Using the long Q-tip and isopropyl gently rub the pin to clean off any dirt.
Its also a good idea to clean your battery contacts. You can use the same method with the Q-tip and Isopropyl to clean the button top and bottom of your battery. The slides on your charger can also be cleaned the same way.
Its a good idea to do this every week to maintain optimum connections to your battery.
Cleaning the ProVari circuit board after a juice spill:
Some of the symptoms of a wet circuit board are random error messages such as E1, E2, E4 and E8.
If you accidentally spilled lots of juice on the ProVari and it has run down the side and in through the button location or window area, it's possible some juice got inside the device.
This can cause random error messages that you didn't see before or if all of your atomizers and cartomizer are reading 1.3 ohms or any other strange behavior, you might need to clean the unit.
Please note: the top cap of the ProVari is sealed so typically juice will not get into the unit from the top.
We have had users report that they were using a tank and it leaked along the side of the device, this is the situation most likely to cause juice leakage into the ProVari.
This is a very easy procedure:
1. Remove the battery
2. Using some 99% isopropyl alcohol, pour a small amount into the tube so it goes down where the circuit board sits.
3. Gently shake the device so the isopropyl alcohol swirls around inside the tube.
4. Now pour it out and let the unit dry.
5. It's important to let it dry completely before installing the battery again.
It's a good idea to leave the end cap off and leave it overnight to dry. Then try again.
If you cannot find 99% isopropyl, you can use 91%.
91% has more water, so it will just take a little longer to dry.
If you use some canned air or an air compressor you can blow out the excess isopropyl and it will speed up the drying time.
Troubleshooting Tips
Troubleshooting Guide
If you are having trouble with your ProVape-1 or ProVari please try some of these suggestions.
A lot of times these simple steps can resolve the issue you are having.
Clean the internal contact pin:
Some of the symptoms of a dirty pin are intermittent power.
The device will work, then if you shake it, it will stop working. If you tap it again it will work again.
Down inside the device is a metal pin where the positive end of the battery touches to supply power to the unit. Over time this pin can get dirty.
Dirt and grime gets transferred from the button top of your battery and deposits on the contact pin.
To clean this pin, we recommend using a long Q-tip and some 99% isopropyl alcohol. If you cannot find 99%, then you can use 91%.
If you point a flashlight into the tube you will see the contact pin. It should have a shiny appearance. If it looks black in color than it most likely has some dirt on it.
Using the long Q-tip and isopropyl gently rub the pin to clean off any dirt.
Its also a good idea to clean your battery contacts. You can use the same method with the Q-tip and Isopropyl to clean the button top and bottom of your battery. The slides on your charger can also be cleaned the same way.
Its a good idea to do this every week to maintain optimum connections to your battery.
Cleaning the ProVari circuit board after a juice spill:
Some of the symptoms of a wet circuit board are random error messages such as E1, E2, E4 and E8.
If you accidentally spilled lots of juice on the ProVari and it has run down the side and in through the button location or window area, it's possible some juice got inside the device.
This can cause random error messages that you didn't see before or if all of your atomizers and cartomizer are reading 1.3 ohms or any other strange behavior, you might need to clean the unit.
Please note: the top cap of the ProVari is sealed so typically juice will not get into the unit from the top.
We have had users report that they were using a tank and it leaked along the side of the device, this is the situation most likely to cause juice leakage into the ProVari.
This is a very easy procedure:
1. Remove the battery
2. Using some 99% isopropyl alcohol, pour a small amount into the tube so it goes down where the circuit board sits.
3. Gently shake the device so the isopropyl alcohol swirls around inside the tube.
4. Now pour it out and let the unit dry.
5. It's important to let it dry completely before installing the battery again.
It's a good idea to leave the end cap off and leave it overnight to dry. Then try again.
If you cannot find 99% isopropyl, you can use 91%.
91% has more water, so it will just take a little longer to dry.
If you use some canned air or an air compressor you can blow out the excess isopropyl and it will speed up the drying time.
