Rebuilding VIVI Nova

[rocky111]

Guys be careful in getting the vivi nova from thera liquids, my friend who i refered to get from there got one set and all the atomizer heads has incorrect ohms, i checked using my provari the 1.8 was 2.3 , the 2.5 was 3ohms and the 3 ohms was 3.6 ohm, since he is a new vaper using an ego vv batt, the lowest ohm is barely firing. He tried to ask for a replacement but he was told that since its not dead it cannot be replaced, for me its a misinfo since he did not get the product that was indicated on the site. Just try your luck with vape LAH, i bet they have better customer support.

 

[Ace of Spades]

Guys be careful in getting the vivi nova from thera liquids, my friend who i refered to get from there got one set and all the atomizer heads has incorrect ohms, i checked using my provari the 1.8 was 2.3 , the 2.5 was 3ohms and the 3 ohms was 3.6 ohm, since he is a new vaper using an ego vv batt, the lowest ohm is barely firing. He tried to ask for a replacement but he was told that since its not dead it cannot be replaced, for me its a misinfo since he did not get the product that was indicated on the site. Just try your luck with vape LAH, i bet they have better customer support.

Aiyo thats soo awsted, lucky you mentioned it , I was about to buy it also :/...I'm sure it can even fire up with my ego-C batt... DONT WORRY POEPLE VAPELAH IS GREAT!... Just that you may wanna email them to confirm on things before purchasing.I am not paid for this or even asked to do this, so yeah its just a small thing I can do to appreciate what vapelah has done for me.
Just Saying

 

[rocky111]

I commend seavape and sgjuice, if there something wrong with the order they replace ASAP!

 

[ussr]

Hmm... and i must measure if incoming from thera same anot...

 

[rocky111]

if you have a VV mod like a provari or lavatube it wont be a problem, but if you only have ego's like my friend, hope ur luck!!

Hmm... and i must measure if incoming from thera same anot...

 

[oldgold]

I brought my vivi nova from levaporz kl, the ohm stated there is not correct also. But still i think the supplier should do something about it else the poor guy that brought it have to recoil before using.

 

[wannaquitsmoking]

Guys be careful in getting the vivi nova from thera liquids, my friend who i refered to get from there got one set and all the atomizer heads has incorrect ohms, i checked using my provari the 1.8 was 2.3 , the 2.5 was 3ohms and the 3 ohms was 3.6 ohm, since he is a new vaper using an ego vv batt, the lowest ohm is barely firing. He tried to ask for a replacement but he was told that since its not dead it cannot be replaced, for me its a misinfo since he did not get the product that was indicated on the site. Just try your luck with VAPE LAH, i bet they have better customer support.

if it is the reading on the atomizer head giving incorrect info, the fault lies with the manufacturer, not with thera. And I believe not only thera will have this issue, any suppliers might also be having the same problem. Since this issue is brought up, it will be best for all suppliers to double check their stocks on the ohms reading and provide buyers the actual value. By doing so, I am sure customers will have more confident in that supplier.

 

[Yunn85]

I second wannaquitsmoking. This is the fault of the manufacturer than anything else. It's bad luck more than anything else.

 

[rocky111]

Yup, i agree the fault lies with the manufacturer, but since you are the seller, its your job to replace it right? In the us thats how they do it, several local sellers does it that way too. I go several bad orders before, but they did not tell me "sorry not my fault" they treated me as a customer and sent me a replacement for their item thus keeping my business. Ita not that my friend does not like the vivi nova that he purchased, its just that he wants a replacement for the "UN-USED REPLACEMENT HEADS that are defective" but since its not dead it cannot be replaced Its not a biggie there are alot of sellers there that would like to keep our business, sad thing is that me and my friend were able to introduce vaoing to around 5 new guys, and we all refer to Thera, (Coz their the Only site who carries EGO Twist during that time)

if it is the reading on the atomizer head giving incorrect info, the fault lies with the manufacturer, not with thera. And I believe not only thera will have this issue, any suppliers might also be having the same problem. Since this issue is brought up, it will be best for all suppliers to double check their stocks on the ohms reading and provide buyers the actual value. By doing so, I am sure customers will have more confident in that supplier.

 

[Yunn85]

Hey I was mentioning this thing with TL and Liv said your friend never said it was unused. If unused can replace.

 

[fantaza]

you probably need to put juice to test the actual resistance of the coil. So is it considered used or unused?

 

[rocky111]

Maybe I can ask him to check with TL again, I just told him to get a provari haha, anyway i gave him some of my old cartos to used first that would last him till he get it sorted out!

Hey I was mentioning this thing with TL and Liv said your friend never said it was unused. If unused can replace.

 

[rocky111]

If you do that its considered used, its better to use a multimeter!

you probably need to put juice to test the actual resistance of the coil. So is it considered used or unused?

 

[Domtine]

Ok.. Been reading through the comments and I have to get this off my chest.

Any stated ohms on any carto/atty is an average of what 1 would expect and this purely from an engineering perspective. There are always deviations, however minute from the stated values. Because no kanthal/nichrome manufacturer will tell you that their products are 100% consistent. That's why there are set international standards for them to adhere to.

Coming in here to blast TL for selling an atty that's off the stated ohms is like telling NTUC they are selling you an off-sperical orange and u want a refund.

That said, I would support Liv if she chose not to entertain u.

 

[ussr]

any one(RS) tot of rewicking/rebuilding the coil head to sell locally?

 

[Whoopin]

I heard there are a couple of online stores that sell replacement head

 

[yummy1984]

Whatever replacement head you are buying will be off +/- 10% - 20%...

You want accuracy..you will have to DIY, then you can adjust the resistance to your heart content.

 

[rocky111]

Well i will also support her if its not 100% consistent, but buying atty/carto .5-.7 ohms higher than what is mentioned? its that ok for you, example you wanted to buy boge carto lr 1.7 ohms from a shop then what you got is 2.3 - 2.5 ohms, would that be fine for you? IT ALL FALLS DOWN TO CUSTOMER SERVICE, yes it up to seller if they want to take care of the customer, as I also mentioned earlier not all seller does that, based on my own experience there are local shops that do, Anyway i told my friend its up to his consent if he still wants to ask for a replacement its all up to him

Ok.. Been reading through the comments and I have to get this off my chest.

Any stated ohms on any carto/atty is an average of what 1 would expect and this purely from an engineering perspective. There are always deviations, however minute from the stated values. Because no kanthal/nichrome manufacturer will tell you that their products are 100% consistent. That's why there are set international standards for them to adhere to.

Coming in here to blast TL for selling an atty that's off the stated ohms is like telling NTUC they are selling you an off-sperical orange and u want a refund.

That said, I would support Liv if she chose not to entertain u.

 

[Galaxy3]

Rocky,

My two cents worth,

I doubt that the local vendors have the time to measure the resistance for every cartos they have.

Hard for them to do perform this.

Perhaps your friend can make a special request for them to measure before shipping? If the vendors are willing to do this, then (for me), the customer service is there.

I have had similar experience with the Nova Tank, the highest resistance coil didnt fire and it went into the bin.

 

[Domtine]

Seriously, from a seller's perspective. Cartos and attys usually come in plastic wrappers. So a seller opens one up and find that it does not meet the customer's specification. What is he/she gonna do with it? They could write one off but what if after 10 they still can't find 1 that is suitable what are they gonna do with the 10? Going back to manufacturer probably won't help cos they would probably throw some QC docs at the supplier which says that this batch passed the checks so his argument is invalid.

Going back to the vivi nova, if u have opened one up, 1 would realized that the coils are made from 1 single piece of nichrome with no NR wires. Which means that there is more room for deviations. Whereas on a conventional atty there are NR wires leading to the coils itself hence deviation is smaller.