RJR VUSE Just Cut Me Off....

Status
Not open for further replies.

JULIA HUGGINS

Full Member
Nov 29, 2018
32
160
Went online to make a purchase using a coupon RJR just sent today. Could not get to the checkout page; only got a "Contact Us" screen. Finally got someone on the phone who told me that:

a) I was locked out
b) They could not tell me why I had been locked out
c) I can't set up another account or order from them again (!?)

I tried to explain it must be a mistake because I'm a (slightly..) older woman with no minors trying to pull a fast one on them, and was answered with, "I'm sorry, we can't help you." Cut off.

I'm really scratching my head.....

On the other hand, it may be God's way of telling me it's time to ditch the amateur status and join the big leagues.
 

JCinFLA

Vaping Master
ECF Veteran
Verified Member
Oct 21, 2015
9,158
43,293
Went online to make a purchase using a coupon RJR just sent today. Could not get to the checkout page; only got a "Contact Us" screen.

How many times had you ordered a Vuse from them using a coupon? Did using the coupon make the price very low?

ETA: Do you know that you have 2 identical threads posted? You may want to click the Report link in the other one...and ask a mod to remove it because it's a duplicate.
 

JCinFLA

Vaping Master
ECF Veteran
Verified Member
Oct 21, 2015
9,158
43,293
I've known of companies that allow you to use coupons for maybe 3-4 purchases, and then that's it. IMO, they get the idea someone's buying multiples to then resell for full price, or that they're selling the coupons to others for cash.

There are lots of other set-ups that you could get to use though, and get a really good vape from them. If you figure up what you've spent on multiple Vuse...you could've probably bought a set-up that you could use for much longer.
 

JULIA HUGGINS

Full Member
Nov 29, 2018
32
160
I've known of companies that allow you to use coupons for maybe 3-4 purchases, and then that's it.

I wondered if that may be a reason....the lady on the phone did say that I would not be able to access my account or use any more coupons. My reply was to ask why I received another coupon after my account had been locked.

She didn't have an answer.

**Edited to include** I've been thinking I'd like something with a lot more menthol flavor, so this is a good time to explore some other options.
 
Last edited:

bombastinator

ECF Guru
ECF Veteran
Verified Member
Sep 12, 2010
11,784
24,660
MN USA
I've known of companies that allow you to use coupons for maybe 3-4 purchases, and then that's it.

I wondered if that may be a reason....the lady on the phone did say that I would not be able to access my account or use any more coupons. My reply was to ask why I received another coupon after my account had been locked.

She didn't have an answer.

**Edited to include** I've been thinking I'd like something with a lot more menthol flavor, so this is a good time to explore some other options.
They figure you’re probably hopelessly addicted by now I suspect.
 

JCinFLA

Vaping Master
ECF Veteran
Verified Member
Oct 21, 2015
9,158
43,293
My reply was to ask why I received another coupon after my account had been locked.

She didn't have an answer.

It might be that their system doesn't cross reference a locked account list with their mailing list right away (if you're getting the coupons by USPS mail). Might take awhile before you stop getting the coupons.
 
  • Like
Reactions: stols001

zoiDman

My -0^10 = Nothing at All*
Supporting Member
ECF Veteran
  • Apr 16, 2010
    41,131
    1
    82,575
    So-Cal
    ...
    I'm really scratching my head.....

    On the other hand, it may be God's way of telling me it's time to ditch the amateur status and join the big leagues.

    The vaping Gods do work in Mysterious Ways. So who is Really to say?

    ;)
     

    stols001

    Moved On
    ECF Veteran
    May 30, 2017
    29,338
    107,372
    If vuse cut me off I would do a happy dance. For one, I hate them and fort two, they HAVE A COMMERCIAL WITH JENNY MCCARTHY.

    You can do better and take it as a sign to get a real setup may I suggest a zenith kroma kit.

    You can put nic salts in it if you want... At the right percentage.

    Anna
     

    charlie1465

    ECF Guru
    ECF Veteran
    Dec 30, 2014
    10,789
    72,826
    Roquebrune sur Argens, Var, France
    Welcome to ECF @JULIA HUGGINS I must admit this made me laugh a bit....you're probably not vaping enough of their pods :)

    I would suggest you get a different device and then you'll have many more options. Lots of great advice here if you need recommendations...The Kroma kit is a good one to think about as @stols001 suggested. Good luck :)
     

    Opinionated

    ECF Guru
    ECF Veteran
    Verified Member
    Aug 19, 2015
    11,168
    58,774
    54
    My Mountain
    Went online to make a purchase using a coupon RJR just sent today. Could not get to the checkout page; only got a "Contact Us" screen. Finally got someone on the phone who told me that:

    a) I was locked out
    b) They could not tell me why I had been locked out
    c) I can't set up another account or order from them again (!?)

    I tried to explain it must be a mistake because I'm a (slightly..) older woman with no minors trying to pull a fast one on them, and was answered with, "I'm sorry, we can't help you." Cut off.

    I'm really scratching my head.....

    On the other hand, it may be God's way of telling me it's time to ditch the amateur status and join the big leagues.

    I've never even heard of such a thing..

    Well your more than welcome here..

    Would you like some recommendations for something better than Vuse?

    My husband is really enjoying this here:

    Renova Zero Pod Kit

    and the replacement pods are inexpensive plus it takes your own ejuice so all the way around its a good deal, as you can branch out into the plethora of available nicotine salt flavors.

    If you enjoy menthol, my husband is a Halo fan in the store bought variety:

    https://www.halocigs.com/menthol-ice-nic-salt/

    ^^^ that one bottle of ejuice will last at least a month or around a month, plus the replacement pods last about two weeks. (The battery part lasts 6 months to 1-1/2 years, usually on this type of device).

    At any rate, good luck to you and I hope you find a device that works for you.. :)
     

    Eskie

    ECF Guru
    ECF Veteran
    Verified Member
    May 6, 2016
    16,087
    77,106
    NY
    I started vaping on Vuse and it hoe me off cigarettes so I can't pan it, but I was sure a happy camper when I moved on to something refillable with juice that tasted really good and I wasn't spending money on piles of cartridges. This could well he a blessing in disguise and get you to move on in your vaping experience. Seriously it only gets better after Vuse.
     

    smoked25years

    Super Member
    ECF Veteran
    Mar 8, 2018
    857
    2,221
    download (2).jpeg
     

    JULIA HUGGINS

    Full Member
    Nov 29, 2018
    32
    160
    WOAH, I guess they sorted out the mistake; got an apology, got unlocked, offered me another Vibe and Alto kit (with tanks) for $10, and 15% off my flavor of choice (menthol).

    Including a refill purchase by me that boils down to:

    1 Vibe device
    1 Alto device
    6 tanks

    $47.80

    Gee thanks.

    Having said that -- this made me realize I want to try Something Completely Different.

    I'm ready to move up to the big leagues.
     

    JULIA HUGGINS

    Full Member
    Nov 29, 2018
    32
    160
    I've never even heard of such a thing..

    Well your more than welcome here..

    Would you like some recommendations for something better than Vuse?

    My husband is really enjoying this here:

    Renova Zero Pod Kit

    and the replacement pods are inexpensive plus it takes your own ejuice so all the way around its a good deal, as you can branch out into the plethora of available nicotine salt flavors.

    If you enjoy menthol, my husband is a Halo fan in the store bought variety:

    https://www.halocigs.com/menthol-ice-nic-salt/

    ^^^ that one bottle of ejuice will last at least a month or around a month, plus the replacement pods last about two weeks. (The battery part lasts 6 months to 1-1/2 years, usually on this type of device).

    At any rate, good luck to you and I hope you find a device that works for you.. :)

    Thanks so much...this experience gave me a chance to think about moving on to something better. I really like a STRONG menthol taste; used to work with a guy from India -- when he would go home to visit he used to bring back menthol "sticks" you would put in a regular cig -- the flavor would blow the top of your head off -- in a good way.
     

    Opinionated

    ECF Guru
    ECF Veteran
    Verified Member
    Aug 19, 2015
    11,168
    58,774
    54
    My Mountain
    Thanks so much...this experience gave me a chance to think about moving on to something better. I really like a STRONG menthol taste; used to work with a guy from India -- when he would go home to visit he used to bring back menthol "sticks" you would put in a regular cig -- the flavor would blow the top of your head off -- in a good way.

    If I were you I would try both the Menthol Ice and their Sub Zero.. The menthol is very strong in both, but Sub Zero might be stronger.

    All you can do is try them.. see what you think.
     
    Last edited:

    bombastinator

    ECF Guru
    ECF Veteran
    Verified Member
    Sep 12, 2010
    11,784
    24,660
    MN USA
    If I were you I would try both the Menthol Ice and their Sub Zero.. The menthol is very strong in both, but Sub Zero might be stronger.

    All you can do is try them.. see what you think.
    If neither is strong enough menthol is one of the few flavors that is cheapest when bought absolutely pure. It’s sold in crystals. You dissolve them in just a little bit of alcohol. Add a couple of drops of THAT to a bottle and the whole “take your head off experience” might be found again.
     
    • Like
    Reactions: stols001

    petrotech

    Ultra Member
    Supporting Member
    ECF Veteran
    Verified Member
    Feb 9, 2015
    1,761
    9,288
    indiana
    WOAH, I guess they sorted out the mistake; got an apology, got unlocked, offered me another Vibe and Alto kit (with tanks) for $10, and 15% off my flavor of choice (menthol).

    Including a refill purchase by me that boils down to:

    1 Vibe device
    1 Alto device
    6 tanks

    $47.80

    Gee thanks.

    Having said that -- this made me realize I want to try Something Completely Different.

    I'm ready to move up to the big leagues.

    I consider myself a "big-leaguer" and still use vuse as back ups and when I want something really small. I love their mint flavor. No problem with using both!
     
    Status
    Not open for further replies.

    Users who are viewing this thread