Seriously?............

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Drozd

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geeker

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Neither here nor there
What a shame.

I am not one to take crappy customer service lightly, but it seems there may have been somewhat of a witch-hunt going on.

I have tried not to get caught up in the posting regarding CS issues with TW. I cannot for the life of me understand why someone would come on a public forum and blast a company and product when that person willingly purchased items that they knew had no warranty. Buyer's remorse? Come on people, you get what you pay for. Want the warranty? Pay for it.

I have never had poor service from TW.
From another well-known supplier, yes.

Let the flames begin.
 

Drozd

Vaping Master
ECF Veteran
Nov 7, 2009
4,156
789
49
NW Ohio
What a shame.

I am not one to take crappy customer service lightly, but it seems there may have been somewhat of a witch-hunt going on.

I have tried not to get caught up in the posting regarding CS issues with TW. I cannot for the life of me understand why someone would come on a public forum and blast a company and product when that person willingly purchased items that they knew had no warranty. Buyer's remorse? Come on people, you get what you pay for. Want the warranty? Pay for it.

I have never had poor service from TW.
From another well-known supplier, yes.

Let the flames begin.

To me it's simply the issue of not warrantying for 24 hours for DOA...and the law that says goods must be fit for purpose...buying a MP and having any DOAs make them not fit for purpose and being willing to exchange them and go on record saying that policy would be to exchange them and I'd have been done with the issue..
 
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