Shame on you Halo!!

[amberdawns]

It seems Halo only approves and displays "positive" reviews on their products.

Here is my 1 star review I left for one of their products. I submitted my review on the 4th, as you can see by the screen shot below a positive review left on the 5th has already shown up, yet my negative review is no where to be seen.
Very shady business practice!!


"
[h=2]Jet Black G6 Starter Kit[/h] [h=3]Your Rating: 1 star[/h]

Rating

Your Review (submitted on September 4, 2013): I've been through a good amount of brands so I think i can safely say I have a good understanding about what should be expected from an ecig.

From my experience, in vapor production, battery life, quality, longevity, the brands are as follow (these are all stick batteries)

Vapor4Life, King Diamond > V4L Titan > Smokeless Image, Volt > Halo, G6 > BLU

First these G6 don't produce enough vapor when even using their own g6 mini tanks. I got better results from the mini tanks using my vapor4life titan and king batteries. (All 68mm comparisons). Second, the battery life on these is crap compared to other brands(same sizes).

I took a long 5-8 second drag from one of these batteries trying to get some sort of good vapor production and all it did was burn the wick, ruining my juice. (I've never had this problem doing the same thing with other batteries).

Second, quality control is lacking, I ordered 2 kits and the wall charger from one of the kits makes a high electrical buzzing noise when you connect the battery, yea that just screams fire hazard. I of course can return the defective wall charger and pay for return shipping so they can "check it out". Also one of the batteries has a 3 second drag shut off, none of the other 3, g6 batteries do.. ...? And lastly one of the batteries already quit charging.

So, yes if this is your first ecig(or you're a BLU convert) you're going to be delighted, but if you've tried any of the other known brands, this one doesn't stand up.

It's a shame to because I enjoy Halo's eliquid. (Malibu, Mystic, Kringle's Kurse)"

 

[BigBen2k]

Hm well any review that includes competitor's names, isn't going to get published, it doesn't matter what company it is.

I don't see any backing on your lack of longevity (how many times it can be recharged)

V4L have more capacity than G6, and you pay for that. 17.50 vs 12.99. Calculating the $ per mAh, the G6 is actually a better deal.

If you are in the habit of taking long drags, there's no cig-a-like that's going to meet your needs; you need an eGo sized e-cig.

QC may be an issue, but things happen.

Sorry, but I wouldn't have published your review either. It's unfortunate that you didn't like it. I didn't like my first cig-a-like either.

 

[SnowDog]

I'm inclined to agree. Listing the competitor's names wasn't a good idea.

 

[BigBen2k]

If it's any help...

There's a thread here:
http://www.e-cigarette-forum.com/forum/new-members-forum/465163-halo-g6-e-smart-clearomizers.html
where this fella was looking to get more out of his minitanks ('cause let's face it, the Halo units are just not designed for a 20 second long draw; the G6 limiter kicks in at 6 secs), he found an alternative that works for him. Maybe it'll work for you?

Nobody like Blu, but in their defense, their juices are 100% VG, and they use low resistance cartos, which drains the batteries awfully fast, giving you a warmer vape. Halo sells LR cartos too.

I'd love to know what juice (and pg/vg ratio) ruins a minitank (after 8 secs?)

I have Triton batteries, but I occasionally use G6 cartos and the minitank. I prefer, by far, the Triton tanks, and in over a month, I've never once hit the 10 sec limiter. At 900 mAh, I charge them once a day, or every other day.

tip; top secret! there's a Halo G6 XL battery (102 mm), only available in black. Estimated 360 mAh (it's so top secret, that its specs aren't published)

tip#2: G6 and Triton batteries are not regulated; they come off the charger at 4.2 volts, and steadily drop to 3.7, which extends the battery charge up to 15%. So be wary of that first draw; it's a scorcher!

 

[wheezal]

you call something 'crap' and then listed competitors names in your "review".

no one would print your review. keep it calm and constructive if you want your voice heard. you have legitimate complaints but let your emotions seep into your review and it shows.

 

[spacekitty]

I totally agree with the other comments about why your review didn't get published... and I wanted to add something about the noise the charger is making.

I have a Trustfire TR-001 charger (for Mod batts) that I have been using for a couple of years now, and sometimes it makes a high-pitched noise, too. It has nothing to do with any malfunction, but more with the level to which the batt was drained, and goes away after a minute or so...

But if there really is something wrong with it, Halo has great customer service, and I'm sure they would have no problem replacing it for you.

From your # of posts and the date you joined the Forum, you seem like a fairly new vaper, and I would wait to until you get a little more experience under your belt before you go jumping to conclusions about anything!!

 

[amberdawns]

Hm well any review that includes competitor's names, isn't going to get published, it doesn't matter what company it is.

I disagree, they will post a review with a competitors name as long as its in their favor.. Also very shady practice. For example here's a 5 star review they approved: "Best starter kit! by JD
I've purchased several starter kits (Blu, V2, Halo) as well as the SD keyring and the Halo is BY FAR the best pen style e cig I've used."

I don't see any backing on your lack of longevity (how many times it can be recharged)

How many times it can be recharged doesn't matter if it doesn't even preform as well as the other batteries in the first place, I will say I've had my V4L batteries for 3 months now and recharged them countless times none of them have had issues and STILL preform better than the new G6 batteries.

V4L have more capacity than G6, and you pay for that. 17.50 vs 12.99. Calculating the $ per mAh, the G6 is actually a better deal.

v4l constantly has 35% off coupons, actually making the v4l cheaper than the G6.

If you are in the habit of taking long drags, there's no cig-a-like that's going to meet your needs; you need an eGo sized e-cig.

I'm not really into the habit of taking long drags, usually 3 seconds, I took one long drag about 5-6 seconds on the G6(fully charged) because I was getting no vapor from any of the clearos i tried with it when it just burnt one of the mini tanks. I verified these clearos worked fine with my other batteries.

QC may be an issue, but things happen.

Considering one battery already quit working and one defective wall charger from 2 kits, I think that speaks more to bad quality.
I guess now that I think of it 2 of the 4 batteries were faulty. There was the one battery that quit charging after a couple uses. And then the battery that would start blinking after a 3 second drag. The other 2 g6 batteries would not blink after 3 seconds and you could take longer drags.

Sorry, but I wouldn't have published your review either. It's unfortunate that you didn't like it. I didn't like my first cig-a-like either.

As I had mentioned, this was not my first ecig. Actually it was the 3rd I had tried. First I tried blu, then V4L, then Halo, then SI Volt. I only tried the volt because I liked the colors. I also have several different size ego batteries as well as a couple VV so I'm fairly familiar with what to expect.

Furthermore if you look around on their website I dont see any 1 star reviews posted, the lowest I found was 3 stars. Filtering out negative reviews is extremely shady and not a place I want to do business with as it is false advertising in a sense.

So I will have to respectfully disagreed with your points.

Honestly I don't care about the product, I don't like it and wont purchase it again. What i have a problem with is a business filtering out bad reviews to make their product look better. I would have a problem with any company doing this. I'm sure they aren't the only ones doing it but they just happened to get caught.

 

[amberdawns]

I totally agree with the other comments about why your review didn't get published... and I wanted to add something about the noise the charger is making.

I have a Trustfire TR-001 charger (for Mod batts) that I have been using for a couple of years now, and sometimes it makes a high-pitched noise, too. It has nothing to do with any malfunction, but more with the level to which the batt was drained, and goes away after a minute or so...

Please remember I have 2 complete kits. The other halo wall charger did not do this, also I tried drained batteries as well as fully charged batteries and it made the same noise. My v4l and SI chargers(which i have several of both brands) have never made this noise.

But if there really is something wrong with it, Halo has great customer service, and I'm sure they would have no problem replacing it for you.

Maybe I have a different definitions of great customer service, expecting me to pay for return shipping so they can "check it out" is not my idea of great customer service.

From your # of posts and the date you joined the Forum, you seem like a fairly new vaper, and I would wait to until you get a little more experience under your belt before you go jumping to conclusions about anything!!

Just because I haven't been vaping for years doesn't mean I haven't done countless hours of research in the past 3 months as well as tried a variety of brands/products. It's not hard to figure out which brands perform better when you're actually using them side by side.

 

[Train2]

Well, it's THEIR WEBSITE, which exists to SELL PRODUCT.
Do you see TV commercials that say, "hey, our product isn't really that good, but would you please buy it anyway?"
You don't go to a vendor's website to see unbiased reviews. You go to unbiased review sites.
Travel? TripAdvisor. Restaurants? Yelp.

I will LOOK at juice reviews on a vendors website, to see how other customers DESCRIBE the juice, as far as what the flavor tastes like - but I wouldn't expect AT ALL to see negative reviews there.

 

[spacekitty]

Maybe I have a different definitions of great customer service, expecting me to pay for return shipping so they can "check it out" is not my idea of great customer service.

You will be hard pressed to find ANY online vendor who pays for return shipping... ecigs or not!!

Oh wait... I DID have a shoe manufacturer that actually sent a prepaid return label in with the box, but then it's hard to buy shoes online... LOL!!

 

[amberdawns]

You will be hard pressed to find ANY online vendor who pays for return shipping... ecigs or not!!

Oh wait... I DID have a shoe manufacturer that actually sent a prepaid return label in with the box, but then it's hard to buy shoes online... LOL!!

Wow really? I've had quite the opposite experience. Any time I've had a defective product I bought online the vendor was more than willing to pay for return shipping. And that's how it should be, it's not my fault their product was defective.

 

[spacekitty]

I will LOOK at juice reviews on a vendors website, to see how other customers DESCRIBE the juice, as far as what the flavor tastes like - but I wouldn't expect AT ALL to see negative reviews there.

Sorry, but I have seen plenty of negative reviews for ejuice on suppliers sites... but then taste is so subjective...

I never would have gotten Halo's Smooth 8 if I had listened to the reviews, or even their own description, but it became one of my favorite flavors... which sadly now has been discontinued...

 

[Ladiekali]

I think maybe because you didnt give them a chance to correct a problem. I dont know. I am not happy with my g6 auto battery and they told me to just mail it i. With a note of the battery i do want. I also had one cart dud, i will mail that in at the same time. They also have a complete 30 day back money guarantee on the starter kits. Reviews should be fair. Thats just my 2 cents though.

 

[PeteC2]

Nonsense. We are not talking about a reseller carrying multiple lines of products, we are talking about a product manufacturer.

To imagine that a company is going to post a "Don't buy their product" rant (not really a "review") at the site that markets that product is unrealistic.

That you had a bad experience with the G6 and choose not to rectify that is fine by me. I've purchased a clunker or two from other companies and simply had no desire to rectify or continue the relationship as a customer. Not at all questioning your personal experience. Its happened to me and I've posted my displeasure in other non-vendor venues.

Every product you named has their share of success stories...and utter snafus/failures. Vape long enough and you will discover that.

If you did your research, then you know that Halo and the G6 line has a very positive reputation in non-vendor forums...a great indicator...but as you also discovered, that is no guarantee that you can't end up with the unfortunate lemon. Hope you have better luck with your next purchase.

BTW, it is expected that not all vapers will equally enjoy all ejuice flavors...in fact many ejuice makers use those reviews and sales to decide whether or not to continue an individual flavor, taste being so subjective, it is not the same as writing a negative review on a product line.

 

[bobbyh3342]

just because someone is new to a forum doesn't make them new to vaping ive been vaping for two years and never joined a forum until now. I do have a background In Electrical Eng. but forums are not for everybody...Never assume anything

 

[BigBen2k]

I posted a review of the Triton charger, including the suggestion to superglue the plastic shells if they come apart; it was published!