Short Summer Vacation Notice !

[newsunshine]

Dear customers,

Due to the hot summer, Health Cabin is going to have a short summer vacation from Beijing Time(0800GMT) 12:00 am. 5th Aug.(0400GMT 12:00 pm. 4th Aug.) to 8th Aug. all orders placed and paid before 11:00 am. 5th Aug.(0800GMT Beijing Time) will be sent out before our vacation. all orders placed and paid during our vacation will be sent out from 9th Aug.to 10th Aug. we are very sorry for the delay and inconvenience,you can use coupon code hcaug and get 10% off as the delay compensation
when you place orders during our vacation.

all emails received during our vacation will be replied within 72 hours.

we appreciate your understanding.

wish you a very cool summer there!

Health Cabin Team

 

[YoshiMum]

10% off, very nice. Thank you!

 

[DaveJ]

Tried to place an order on Aug 8th, and it shows the coupon is expired!!! What's up with that?
I guess I'll have to take some items off of my $100+ order to make up for the discount being canceled early! Bad show HC, if you make the offer to run during a certain timeframe, it should BE available during that timeframe!

 

[YoshiMum]

They stated 'Beijing Time' and that is a day ahead of US, it is the 9th of Aug in Beijing thus the offer expired.

 

[newsunshine]

Tried to place an order on Aug 8th, and it shows the coupon is expired!!! What's up with that?
I guess I'll have to take some items off of my $100+ order to make up for the discount being canceled early! Bad show HC, if you make the offer to run during a certain timeframe, it should BE available during that timeframe!

I am sorry that you missed the discount.

could you tell me what time you tried to place an order and in which
time zone? all our time mentioned is Beijing time.

if it is our error, we are willing to compensate your loss.

 

[DaveJ]

Order was placed, minus some items that would have been included if the discount had still been in effect. I left a note in comments section of the order for you to decide if you want to add those items to compensate for the discount.

 

[newsunshine]

Order was placed, minus some items that would have been included if the discount had still been in effect. I left a note in comments section of the order for you to decide if you want to add those items to compensate for the discount.

thank you for your fast reply.

we will take good care of it.

 

[DaveJ]

Got your confirmation email today, with the additional items added as requested to make up for the discount code. Thank you for taking care of it. HC has always responded to any and all of my concerns in a timely and professional manner. I guess that's one of the main reasons I am always suggesting them to other vapers as a great source for ecig hardware and DIY flavorings!

-DaveJ

 

[newsunshine]

Got your confirmation email today, with the additional items added as requested to make up for the discount code. Thank you for taking care of it. HC has always responded to any and all of my concerns in a timely and professional manner. I guess that's one of the main reasons I am always suggesting them to other vapers as a great source for ecig hardware and DIY flavorings!

-DaveJ

Thank you for your kindness. Hope you will like our flavorings