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Shout Out To CanVapes

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jensy

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ECF Veteran
Feb 10, 2014
894
1,650
Fort Nelson, BC, Canada
Just wanted to give a shout out to Canvapes. First of all a lot of us go to them because they have great prices and great stock and will continue to use them. However their customer services is second to none. Whenever I have asked them a question they have gotten back to me very quickly which is so appreciated , then today I asked them if they could help me out by shipping something quickly because it was a present for someone , bam an email came saying shipping it out tomorrow.

Fabulous, fabulous business practices. Thank you so much Wes !
 

Maestro

Super Member
ECF Veteran
Feb 19, 2012
912
1,141
Windsor, Ontario
Great prices and fast shipping. However, they messed up my last order and sent me 1 metal tank instead of the 2 I ordered. No biggie because it's only a couple of bucks and they said they'd credit my next order. After that, I noticed the air flow control (around the same price, maybe 2 bucks more) which I really wanted so I asked them if they could drop one of these in an envelope and mail to me instead. No, they're going to credit my next order. I thought......really........ you couldn't make a customer happy after screwing up his order for just the price of a stamp? It's not a huge deal, but left a bit of a sour taste in my mouth. I haven't bought anything else from them yet, including the new MVP I've ordered so I guess it did have some impact and I'll likely just let them keep the couple of bucks.
 
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