Hi Steve,
Hope you don't mind us piling on, but I thought I'd go ahead and post my ticket number here as well (but only because you suggested it!), it's:
Ticket # 1577699
I had sent an update from my first email and put the ticket number in the subject line, but just in case, after troubleshooting with the assistance of some helpful forum members, it looks now like I got two bad longer batteries (not sure which is the 401 and which is the 402... I think 401s?) and a faulty atomizer in my order of 2 Pilot kits.
Also wanted to say thanks for all of your efforts to get those orders out, I can tell you that my order from 3/20 allowed me to quit analogs as of last Thursday, so in addition to just serving customers, you and your products helped a 25-year smoker to kick the habit!
Tim
TJ what a wonderful positive and healthy post, Sucking up to suppliers is my specialty. I am a professional SUCK UP. I sell stuff, so it is in my nature Just for a few to know, I have been buying from PS for 6 months, never, ever a problem. as a matter of interest. WHEN I do get my email confirmation, I hit reply, say something quite thoughtful, ask how they are doing, how was the move and hope all is well,
AND YOU KNOW WHAT, THEY RESPOND, They thank me, for my words and well wishes and THEY REMEMBER ME.
Yes, I am interested in them, one, as human beings on this earth, but also cos they are important to me, of course, they have what I need, so do others, SO IT IS NICE, TO BE NICE, TO THE NICE
Hear in the south, we get alot from sugar and nothing from vinegar
