Smok novo burn

[Carlos soto]

my smok novo did not charge and only to 4 lights, then I opened and shut some buttons inside the vape, now it works but it tastes to burn, someone knows if it is the pod or is it because the vape is burned inside?

 

[greek mule]

Smok makes garbage products.Get another pod system from a reliable manufacturer, e.g. Uwell,Geekvape,Voopoo,Justfog,Lostvape,Smoant,Suorin,etc.

 

[bombastinator]

SMOK is famous for ridiculously poor manufacturing quality. Their products break or go bad randomly, but often much sooner than products by almost any other manufacturer. Some manufacturers release the occasional poor design, but with SMOK the design is usually OK, but the manufacturing is so bad it often very quickly has some sort of catastrophic error.

Demand a replacement from the place you bought it.

Don’t accept that you have to go through the SMOK rma process. There basically isn’t one. SMOK knows how bad their products are. Make the shop do it. Be loud.

You will either eventually get a decent one through sheer luck, or they will stop selling SMOK products because the high return rate eats up there profits.

 

[DarrenMG]

...Some manufacturers release the occasional poor design, but with SMOK the design is usually OK, but the manufacturing is so bad it often very quickly has some sort of catastrophic error...

Nod, agree.

It's too bad in the case of the Novo because it's another example of a decent design, but good luck on getting a decent one. I like the MTL hit, puff to fire, aesthetics, but mine still tastes like glue and plastic (the air runs over the circuit board and that's all glued down), so ended up buying a different pod system. I do have SMOK stuff that works well and has lasted, but yea, I agree it all comes down to luck of the draw with them.

SMOK also seems to be in that game of selling a lot of stuff that is cheap enough that if you have to pay for return shipping, and wait for a replacement, almost nobody is going to bother.