The smoke free ecig was my first one too. It works okay but it's horribly overpriced and doesn't give you many options. I never had a problem though with my battery. Mine still works fine, but I use another ecig now. Ha I'll sell you mine for cheap if you really want it.
Unfortunately your not going to get your money back. They dont give any refunds, which sucks bc it's expensive. They do have a lifetime warranty on the battery though which is nice. Take it back to the kiosk and they will give you a new one. Don't call in to get a new one bc that takes awhile. So you could go get another battery if yu want to keep using the smoke free.
I recommend just cutting your losses and getting a better ecig. I know it sucks but it will save you money in the long run. I find the smokefree prefilled cartos dont refill well, and the prefilled ones are really expensive. A better ecig will allow gou to buy empty cartos and the fill your own, which is alot cheaper so youll make your money back that way. It will also open up to you the thousands of different juices that tou could use.
Most people make a not so smart first ecig purchase. I got ordered a better ecig 2 weeks after starting with the smoke free. I was ...... that I wasted money, but think of it as it showed you that you like vaping and would like to pursue it. And if it started getting you off cigs then it's money we'll spent.
I now use an EPower and am much happier. It's a way better cig and actually CHEAPER than the smoke free, and by a good bit. Many companies sell a very basic starter kit for an outrageous price bc they know heir customers don't know any better. My batteries for my EPower last a day and a half and it opens up so many other options of things to use. If you want another ecig that looks like a real cig, then there are a few that are cheaper than the smoke free and work well, like the ones from vapor4life, bloog planet, halo g6, and some others. Slim ecigs don't have long battery life though so if you vape a good bit your going to have to recharge batteries numerous times throughout the day.
If your willing to get over it not looking like a cig(which most people do fairly quickly), then you could get a bigger battery PV that will last a lot longer. Anything you get I recommend getting a manual battery. The automatics, like the smokefree, can potentially get ruined if juice leaks into them. They manuals are sealed and they also allow you to have more control over your vape. Most people get used to the manual batts very quickly. A bigger battery PV will also allow you to use low resistance attys and cartos. Slim ecigs should only use standard resistance cartos/attys. Low resistance cartos will give you a warmer vape and more TH. alot of people prefer the LR cartos over SR. LR cartos simulate Higher voltage vaping.
I recommend going with a 3.7V PV like a Riva, kGo, or EPower. They all have 510 connections which is the most popular so you'll be able to use many different attys and cartos. They all have great battery life and are affordable. The eGo is also a great PV. Many people like their eGos and their very popular, but I prefer the 3.7V PVs over The egos bc they are 3.4V.
The 3.7V PVs will give a slightly warmer vape and more TH than an eGo. They also handle LR attys/cartos much better. A real low ohms carto, like a 1.5ohm, can fry an eGo. If you get an eGo I don't recommend using anything lower than 2.0ohms. The Boge 2.0ohm cartos work great on the eGo and are very popular. Some people do use lower ohm cartos on an eGo without problems, but alot of people have fried their eGos using 1.5 or 1.7ohm cartos. That's why I like and recommend the 3.7V PVs more, especially of you like and/or are planning on using LR cartos/attys. 3.7V PVs will handle the low resistances better and are less likely to fail.
The riva is popular and works great. They have different size mah batteries you can choose from. Liberty Flights has a great deal for the Riva. Remember to hit 20% off coupon in on top left first.
The kGo works very well and has long battery battery life, 1100mah. 100mah = about an hour of vaping. So most kGo users get a full day on one battery. Hoosier ecig supply has a good deal for them and so does darkcity vapors.
The EPower is also a nice 3.7V, and like I said is what I use. The big difference for the EPower compared to the other 2 is that is uses non-proprietary batteries. For the eGo/kGo/Rivas the tube battery and switch is all one piece. So if you need a new battery or your switch goes, you have to replace the whole unit. With the EPower the tube, battery, and switch are all seperate and can be bought individually. That's what I really liked bc it helps keep costs down. If you need a new switch you can replace just the switch and keep using your existing tube and battery. Also the EPower batteries cost $4 compared to eGo/kGo/Riva batteries that are $14-20, and the Epower batteries last longer before they need to be replaced. The batteries are 1050mah and you get 2 with the kit so you never really have to worry about running out of power. I also find it easier to carry a spare, an EPower battery is about the size of a AA but alittle longer. To carry a spare Riva/eGo/kGo you basically have to carry another unit. It's not a huge deal, but I'm out all day with work, so for me I find it's easier to carry a small EPower batt. Crystal clear vaping has a great deal for the EPower and you get about $25 in free stuff which is sweet. Free 5-pack of ressurector cartos, free 30ml juice of your choice, and free shipping. Plus put in ecf5off and you'll get 5% off the order. It's a great deal and gives you everything you need to get going. The Ressurector cartos are 1.7ohmLR and hold alittle over 2ml of juice so they last a long time before. Seeing to be refilled. They are what I use daily and they work great, give good flavor, and produce a LoT of vapor.
know it sucks sice you just dropped all that money on the smokefree kit, but I promise getting a better kit will pay off and your get a Lot better and more satisfying vape, and be much happier. If you do want to stick withyour smokefree for awhile, then I'd go exchange for another battery. Whatever you do, do NOT buy a nother battery from them. They charge $55 for one battery, which is absurd. You could get an entire KGo/riva/EPower kit for less than that. Those batteries should really cost about $10 bucks, that how much they mark them up. If you do want another battery, like I said I'll sell you mine and the charger for alot less. I think it would be better to put your money toward a new ecig instead of putting more money toward the smokefree but that's up to you. 5 cartos cost 15 bucks for the smokefree. 3 boxes of their cartos would buy you a better kit and then you could buy your own juice which is much cheaper and gives you alot More variety. You'll make your money back that way.
I think any of these kits would give yOu what you need to kick cigs for good. I couldnt be happier with my EPower. If you want it to look like a regular cig then go with one, and there are some quality slim ecigs, but most people move to a bigger battery shortly after. If you do get a Riva, kGo, or EPower def try the Ressurectors. They work awesome on all three and provide hours of hassle free quality Vaping.
Sorry that was so long, hope it helped tho.
Goodluck!!
