Smokeless image.... gahh!

[mylose64]

I decided to give these guys another chance because I wasn't a fan of their automatic batteries.

I ordered a manual battery and nano clearomizer and got my shipment today. I filled up the clearomizer, put it onto the battery and looked for the manual switch, but there wasn't one. They sent me a automatic battery

Later, I sent them an email, but this is going to suck because I will probably have to send back my battery and wait for them to send me a manual battery.... I only ordered a 3 things from their website, I don't know how they can screw that one up.

 

[mylose64]

Holy crap these guys are good. I got a response from my email like a minute after I sent it.

I love these guys.

 

[Butters78]

 

[saxguy9345]

Yeah I had trouble with an x2 batt that I won in a contest of theirs, and they replaced it. I was more than impressed, and did not feel obligated to, but threw money at them. Above and beyond good service will do that to me.

 

[Pappy]

Their customer service is legendary. That's why you should have given them an opportunity to respond BEFORE you posted a b!tch thread.

Everyone makes mistakes. The difference between a good vendor and a bad one is how they deal with those mistakes.

 

[paul26]

Their customer service is legendary. That's why you should have given them an opportunity to respond BEFORE you posted a b!tch thread.

Everyone makes mistakes. The difference between a good vendor and a bad one is how they deal with those mistakes.

let the guy b!tch, sometimes it sucks getting the wrong sh** after waiting for it in the mail.....

 

[GreenEyesDon'tLie]

I've heard nothing but wonderful stories about SI customer service. I haven't had to use it yet, but I know it won't be horrible if I ever need to. Yet another reason I plan on sticking with them for a good while.