I ordered my starter kit on Tuesday 8/28 w/ free shipping. I received it in mail at noon Thursday 8/30! UNREAL! Everything received as ordered. The itemized packing slip was checked off by hand (thanks Nick!). Some friends have been asking about the disposables I've been using. I've been saying "there are a ton of companies out there, do some research on them all before deciding". I will now be saying "SI is the ONLY serious choice"! I was gonna go with V2 until it took 7 business days to get my disposables (had to pay for the shipping), then decided to keep looking. So glad I did! GREAT JOB SI!!! My advice, go with the white led's in your batts. That way you can change your "look" whenever you want using the colored diamond tips... Customer service has been good so far too. Haven't had any problems with equipment, just questions and comments. Each has been responded to in under 20 minutes! Good products + fast shipping (free over $50 I think it was) + good service = great company!