I think everyone's issue is a lot of the info we have gotten has been conflicting. When the smok Rep does show up it posts one thing and takes off. Some people have reasons for wanting to know when it's been shipped/going to be shipped. Like me as if I don't grab it when it's delivered it has a high chance to get stolen or ruined if it's raining (rains a lot here). I'm grateful but the conflicting info is a bit annoying. First it was said they where shipping then it was stated they didn't yet. Someone called madvapes and was told they had no clue about the contest. Thats something you let people know. Then they said they would send madvapes the info on the 20Th and they should start shipping on the 21st. Then a few days later(last week) it changed to just say next week(this week). Someone emailed madvapes yesterday and was told madvapes had the units but smok had not sent the info to them. Then the drive by smoking says they have not sent the kits or info to madvapes. Smok said they would start shipping the non us ones out starting on the 14th but they just said they just now shipped out the first 30. They said there was a lot of packing going on yet on the site it says that was already done and that's why you can't get black. I think it comes down to the fact smok was not prepared for the contest at all. I don't think anyone is ungrateful I think they are just annoyed at all the miss information.
Hi... I also in the the rain forest we call southwest VA. lol.. so I understand desiring to know when it might come. However, I feel the need to say a few things here.
The first thing Smoktech ever said was that there would never be any shipping information sent. Lets highlight that.. never. We knew that going into this contest.. Madvapes is saying they will provide us shipping and tracking information of their own volition, which is quite kind of them, so we will know when it gets mailed, and what day it will come simply because they are treating us the same as if we were paying customers. They don't have to do that..
we won.. its the nicest newest thing on the market, and we aren't having to pay a dime for it.
Second, the first time Madvapes was contacted was the 11th of September.. 9 days prior to the "claim your prize send us your shipping information deadline".. (Who does that anyway when you know factually at that point that Madvapes wont even have the shipping information for over a week? .. but I digress..) At that time, 9 days prior to the deadline someone decided to call Madvapes.. okay, so they didn't know about the contest yet.. but who cares.. they are the main dealer and provider for Smoktech in the United States probably under contract with Smoktech.. they don't have to know that early that they will have some extra shipping going on.. but they were uninformed that early, when people started calling them that early.. the only problem there was idiots jumping the gun.
It makes perfectly logical sense for Smoktech to want to know just how many extra units Madvapes will need, prior to making certain that Madvapes will have enough in stock for shipping to the winners.
I called Madvapes yesterday and spoke to them via phone conversation.. I did not email them - so you know. They said they were only waiting on Smoktech to send them a list to start processing orders and shipping out - they have some data entry to enter into their computer system; ie: all our information, that is that is the processing part - They are having to do all that by hand prior to being able to purchase shipping for the packages as that is all done online. I don't know how long it takes to get a new shipment in, but it probably wont take that long for Madvapes to get the kits, and they already have some in stock, so they are going to enter everything into their computer system, then start shipping, probably beginning with what they already have, then shipping what has come by the time they have that part finished.
Madvapes are not worried, therefore neither am I. It is only a couple days at this point since the deadline, and we have been given something we were told in the beginning we would never get, and that is shipping confirmation via email. Again, they do not have to do that as we knew we wouldn't get any at all going into this.
Thirdly... They had our kits already ready.. yet you have to understand, these again are the newest latest and coolest thing going right now, and they are literally flying off shelves.. people cannot keep them in stock and are hammering Smoktech for orders. Paying customers always come first. This was how they advertised a new product, and the advertisement worked. Now, they are trying to keep up with paying orders, as well as deal with getting everyone who won one of these their kit which includes giving every winner enough time to make a claim on the prize.. They are literally being slammed right now, and for that its time to have some measure of patience.
The mixed messages is only that some people jumped the gun, and started bugging the heck out of a company well prior to the deadline, and that its taking a little bit longer that they expected.. that isn't really mixed messages at all in the end..
Its idiots being impatient.. at this point, everything is on track, just take an extra few days. Dern thing is free.. if you want it today then go buy one and give your dern free one to someone else for goodness sake!
For free, I can wait til Christmas.. and Ecig over there wants one if anyone cannot wait and decides to go and buy one instead.. bet he is happy to wait til Christmas too.
