I was pleasantly surprised today by good old fashioned customer service.
I called 'orion' from smoktek here in Florida regarding a faulty product I received and he just decided to ship me a new one immediately; not even waiting for me to ship the faulty one first!
Perhaps a leap of faith but whatever it is he sure knows a thing or two about looking after a customer.
I should point out that I have never gotten bad service from smoktek; today's service was just served up with a little extra TLC.
Vapers, look after the vendors that look after you.
It's a two way street....
I called 'orion' from smoktek here in Florida regarding a faulty product I received and he just decided to ship me a new one immediately; not even waiting for me to ship the faulty one first!
Perhaps a leap of faith but whatever it is he sure knows a thing or two about looking after a customer.
I should point out that I have never gotten bad service from smoktek; today's service was just served up with a little extra TLC.
Vapers, look after the vendors that look after you.
It's a two way street....
