Squid Industries Double Barrel V2.1 150W Mod

[frjaldomr]

I have owned this mod for about 6 months and I have loved it.
I dropped it for the very first time today from about 3 feet, and it is basically fried.
Sometimes it will power on, sometimes it won't, and there is now constant battery rattle.
I have been vaping for over 4 years and prior to today I have never destroyed a mod in a single drop.
For a $100 mod that claims to be durable I am quite unimpressed with the quality.
Anybody else had issues?

 

[Katdarling]

frjaldomr, I've had Squiddies issues, but not a drop and no fire issue. Feel free to join us here. There are many DB owners there, and someone may have some ideas for you.

Kat’s Kalamari Klub (Squid Industries Mods)

Have you contacted Eric on this? If so, what was the reply?

 

[frjaldomr]

Thanks.
I haven't yet. It just happened late yesterday and I was working all day, today.
I do plan to contact the company and see if maybe they have any ideas. I was messing around with it this morning before work and I think it might just be the battery door knocked out of whack.
I didn't see a phone number on their website. You just have to contact them by email?
I hope I can get something worked out because I simply love the mod.

 

[Katdarling]

I hope you do as well!

 

[frjaldomr]

Found the contact form, awaiting reply. Thank you.

 

[Katdarling]

 

[thewarm]

My six month old DB V2.1 battery door kept falling off, so I ordered a new door and a silicone sleeve (another $20 + down the drain). Yesterday I took a vape and noticed the display was dead! It still vapes, but who knows at what wattage...
$30 and $7.10 shipping to send it in???
I'm throwing in my junk drawer.

 

[frjaldomr]

Yeah, I sent the company an email and a message on Facebook and they have completely ignored me.
I went ahead and took the risk and ordered a new battery door, thinking that might be the problem.
$7 plus another $7+ for shipping.
I figured I'd risk $15 on the off chance it might save my $100 mod.
But, I have to say I'm quite disappointed with the quality of this 'durable' mod and the complete lack of customer support.
I really loved the mod when it worked and I am definitely one who will stick with a company if they stick with me, but I won't be purchasing a TAC21.

 

[frjaldomr]

.
Have you contacted Eric on this? If so, what was the reply?

I have now attempted contact with the company via email and Facebook Messenger.
Up to this point, crickets.

 

[Katdarling]

I'm sorry to hear this, as I imagine we all are.

 

[frjaldomr]

Well the battery door wasn't the problem and I still haven't heard from the company, even though I have attempted again to contact them by a email.
But, I did manage to fix the mod.
The battery contacts inside the mod were smashed down. I guess when the mod hit the ground the batteries bent the contacts back.
I slid a dental pick down there and was able to pull the contacts back into place.
Mod works perfectly fine and no battery rattle.

 

[Katdarling]

LIKE!

 

[jj_9]

Hi frjaldomr,

Good news you managed to get it back on the scene.

Bad news (but always good to know) there's no service at Squid Industries

Thank you for telling

JJ

 

[frjaldomr]

Hi frjaldomr,

Good news you managed to get it back on the scene.

Bad news (but always good to know) there's no service at Squid Industries

Thank you for telling

JJ

I do have to say that they did eventually answer, after I had already fixed the problem. Took them far too long in my opinion.

 

[Katdarling]

Not good.

Sorry frjaldomr.

 

[frjaldomr]

Not good.

Sorry frjaldomr.

At least the mod's up and running again.
Oh how I do love this mod.