I just called Vaporescence about my cracked tubes. I spoke to Will, and he was extremely helpful! He can't really figure it out either. He is sending me 2 new tubes and a sample of their banana juice to see if a new tube will react the same way. If their juice doesn't crack the tube, he wants me to send them a sample of my DIY banana so they can analyze it. I had my tracking # before we got off the phone!!
I have read about bad customer service and delayed orders from this company, but I firmly disagree that this is the case. Instead of possibly wasting your time trying to email or post on their Facebook page, you may need to get up out of your computer chair(yes, actually get up), pick up the phone and give them a call the old fashioned way! They are busy people, and really want to make everyone happy.
I have read about bad customer service and delayed orders from this company, but I firmly disagree that this is the case. Instead of possibly wasting your time trying to email or post on their Facebook page, you may need to get up out of your computer chair(yes, actually get up), pick up the phone and give them a call the old fashioned way! They are busy people, and really want to make everyone happy.