Thanks for the great customer service

[Sally_]

I placed an order a couple days ago, messed up then had a moment of non buyer's remorse (not adding an item to the order) I sent a message through the site asking if maybe I could place another order and have them ship it together. I've had a couple similar situations under different circumstances with other sites, and my request were either ignored or denied, but didn't think it would hurt to ask.

An item I had been wanting became in stock (Thank goodness for Notify Lists) so regardless of whether the order would be shipped separately or together I ordered it. Just so happens a second after the confirmation email came in I got a response back saying I could place an order and they'd ship together, plus refund the second shipping fee. Honestly I just wanted to avoid the anxious anticipation of two Ibtanked vape mail packages. Thanks guys, will be back for a pair of turquoise 22s when they become available

 

[OCD]

Thank you Sally for the nice note.

On the shipping, this will always happen as long as the first order hasnt shipped already. The Mrs combines them and refunds the additional shipping.

Enjoy your new tanks.

 

[Pinggolfer]

IB Tanked is a great company. The extra O rings are a nice freebie, even though I haven't had to change one to date. Best tanks on the market.