Thats a nice gesture of youI have one of the "green" ihybrids sitting in front of me right now, and its quickly becoming one of my favorite vapes. Clean, nothing crooked, buttery threads, vapes like a beast, out performs some of my dual wick setups with one wick and some lovely advice from the great members here. I have owned just about everything out there and this is one of the best machined pieces I own. The QC is impeccable. Beyond that, out of all the hybrids or mods I have owned this community and the hybrids creator (faceless) has been nothing but accommodating and helpful in ensuring it is the best vape possible. For one, I cant imagine this level of discourse after dealing with this product, support group or manufacturer. If there is anything I can do to get you up and running, and happy let me know, im more than glad to help. I'm sorry you are having a hard time getting the vape you want from it, we are all here to help you get it to where you want it. PM me, respond here etc and let us know what you are having problems with, i assure you we can solve any issues you are having, its one of the best vapes out there... bar none.
If you cant get it running right and my/our advice doesnt help, i will GLADLY give you my hard earned money for yours.. open ended deal, just send me your PP info.
Face i appreciate all your hard work and IMO your customer service is the best I have ever experiencedyeah, they will always work. I guess me working from 8am-7pm in the shop when I can get to the shop isnt long enough, as usually from 9pm-1am I am on here when I should be back in the shop doing quality control. So, from here on out I will be working from 8am-730pm. At least I visit my thread on occasion to try and keep up with customer service![]()
I can say that faceless did that for me for free! I got a unit that was one of his first ones, all i did was ask him a few questions about the device and he instantly stated "oh that sounds like you have one of the first few i made, just ship it back to me and i will send you a new one with next day shipping" which he did do that, and when i wasnt looking for a new device just had a few questions! Faceless i really appreciate that and your product is the best vape experience i have had today IMOHot spots are user error though. Low vapor is caused by an error. Thats a fact, unless there is a short in the device, but you would know if the device had error, the battery would get hot and melt the plastic off the battery if there was a short not in the coil and wick, use a paper clip and touch the top post and unit at the same time and fire it and you will see what I mean.
You sold the unit I sold you, and you know what I did? I had it shipped to me and sent them a new unit, I would have done the same for you.Dont ask and you get nowhere. Knowledge is power. I dropped the price because so many people whined about it being too high for SS and aluminum, the same people that spend $250 for a 1 battery full aluminum device, lol.
WOW, sorry just had to post on this as I have never heard another supplier offer someone a $250+ LE device just because they were unhappy. Hats off to you facelessI already own an orion, my wife wanted it for the side button, it does produce great flavor but I'm not a fan of the switch, I have to hold it awkward to have it wick and fire the switch, if the switch was opposite of the air hole, I would use it.
I love the feedback Crypt, I do. I'm not like most suppliers, I value itI would love to send you an updated version for feedback, for free of course. I'll even send you a spider to get feedback on the anodizing
If you dont like it, just send it back
That machine oil wont be there, I run them through a cleaning process![]()
crypto, i hope this can all get worked for the both of you, i would love to see you vaping happily on an ihy, but some devices arent for some people, good luck to you and hope you find what you are looking for
For anyone saying that the "quality" or "vapor production" is lacking here is a little video i made to demonstrate my ihy in 18650 mode using 32ga kanthal with a 4/3 wrap
Pluid LE hybrid - YouTube

[/QUOTE]
...great devices,,,,great people.
....