The solution for eVic MVR "has not found hardware equipment"

[shakkled]

Since I can't yet post on other people's threads about this issue I made my own. When the eVic is connected to your computer and you try to transfer data the connection is not found. The error message that appears is "MVR has not found the hardware equipment". This can occur even after a successful first initialization and custom job of settings through the program.

What happens is the program does not have explicit permission to write data to your hard drive and access protected resources. Therefore it cannot find the device and function correctly. Being an IT professional, I have run into similar situations and knew of a way to get things going.

The Solution:

When you open the program, instead of double clicking the icon, right click the MVR icon and choose the option "Run as Administrator". MVR is then allowed to access the correct computer resources and functions as intended. I have not had one problem since I tried out that option.​

**Not sure how to enable this function with OSX.​

 

[hjalte81]

Thanks. That helped me

 

[Skerj]

Also if you use a shortcut to MVR on your desktop you can right click the icon go to "Properties" click the compatibility tab, and check the "Run this program as administrator" box, and you won't have to right click it every time you use it.

 

[KimInUT]

Me too!! Thanks!! I figured that my evic was just joining me in my complete and total dislike of windows 8.

 

[Peruviann]

I would never connect my eVic to my computer cause of this. finally got it to work after reading this. THANKS !

 

[ARMorgue]

Works like a Charm... Thanks...

 

[ARMorgue]

Since I can't yet post on other people's threads about this issue I made my own. When the eVic is connected to your computer and you try to transfer data the connection is not found. The error message that appears is "MVR has not found the hardware equipment". This can occur even after a successful first initialization and custom job of settings through the program.

What happens is the program does not have explicit permission to write data to your hard drive and access protected resources. Therefore it cannot find the device and function correctly. Being an IT professional, I have run into similar situations and knew of a way to get things going.

The Solution:

When you open the program, instead of double clicking the icon, right click the MVR icon and choose the option "Run as Administrator". MVR is then allowed to access the correct computer resources and functions as intended. I have not had one problem since I tried out that option.​

**Not sure how to enable this function with OSX.​

Right click on the MVR Icon and select [Properties], then click on the [Advance] button under the [Shortcut] tab. When the Advanced Properties window opens, you can check mark the [Run as administrator] option, click [OK] then [OK] again. This would save the settings for the MVR shortcut permanently. You won't need to right click and run as administrator any more.

 

[sonicdsl]

Moved to eVic sub-forum.

 

[Startle]

Thanks for the info!

Vape On!

 

[TruckinMan]

Thanks for this information!! Fixed that problem

 

[jeffbarrera]

When I first plugged my eVic on the Mac, it was all plug and play for me.

But if that ever occurred, just plug it into a different USB slot.

 

[Bucky Goldstein]

Running the program in administrator mode did not fix my hardware not found problem but I downloaded the installer again and re-installed and it found it
note... my evic is branded ovale and this time I downloaded joyetech's application

 

[Koman]

Vista right? Try win7!

 

[ngeepro15]

Had this priblem before but just stayed at it and got it to connect. Doesnt happen as much as when I first got it. May have to try this next time it happens though