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Tropical Vapors consistently top-notch

Discussion in 'Reviews of Suppliers - Positive' started by ghost62, Jan 15, 2014.

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  1. ghost62

    ghost62 Senior Member Verified Member ECF Veteran

    May 31, 2012
    Marion, Ohio
    One of the first online purchases I made as a noob was from Tom at Tropical Vapors and it was a great introduction to the world of vaping. Not knowing any better, I ordered something that wasn't compatible with the other items and he actually called (on a weekend!) to verify it was what I really wanted.
    Prices were good and shipping was VERY quick so i bookmarked his site. Two years later, Tropical Vapors is still one of the first places i check when placing an order and i am continually impressed.
    Most recently, I ordered an air flow controller and an eGo Twist... nothing much to get excited about there, but I forgot a battery for my wife.
    I emailed him at 10:30 on a Saturday night asking if i could please, PLEASE add her battery to my order and had an answer within an hour!
    I spent years training customer service reps and it's great to see that there are people who genuinely care about taking care of their customers.
    Tom is a great example of the quality of people I have met in this global community and any chance I get to send a customer his way, I do it.
    Why?
    Because he has earned it
     
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