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Tropical Vapors Does It AGAIN!!!

Discussion in 'Reviews of Suppliers - Positive' started by ghost62, Aug 15, 2012.

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  1. ghost62

    ghost62 Senior Member Verified Member ECF Veteran

    May 31, 2012
    Marion, Ohio
    A few weeks back I ordered my first 510 APV, having used 808 threaded devices exclusively up to that point. Being a rookie to both the 510 gear AND variable voltage devices, I made a pretty common mistake and ordered some accessories that were incompatible with my vari-tube. Within minutes, my phone rang and it was Tom from making sure that I knew there were compatibility issues. He took his time answering my questions and offered suggestions to ensure that I would be happy with my purchase- ON A SATURDAY!
    That blew me away.
    His prices are very competitive (I shop around A LOT) and the shipping was fast- had my order Tuesday.
    That earned him a loyal, repeat customer, so for my next order I didn't even think twice... Tropical Vapors.
    Again, I goofed (told ya I was a noob) and again, my phone rang. Yep... Tom. This time I ordered the wrong thread adapter. He could have very easily let that slide- after all, it was just an inexpensive piece of metal, but NOPE- Total commitment to customer satisfaction!
    Now with multiple orders from under my belt, Tom continues to impress me with his prices, lightning fast shipping and absolute dedication to customer service.
    I just got a couple of CE4 Plus clearos (some call them Ego Vision, Stardust, E-Turbo, CE4+, etc...) a couple days ago and couldn't be happier
    There are tons of choices where I can spend my money, but I would much rather do it with someone that genuinely appreciates my business and goes that extra mile to make sure I am satisfied with that purchase.
    If you are anything like me- impatient when waiting for an order- careful with your money (My girlfriend uses the word 'cheap ;))- or just want to know that you are doing business with someone that cares about you as a customer, then you really need to check him out.
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