I'm flying out today and my ProVari is failing me (oh no, not now!). I need to speak with them right away, if anyone has a contact phone number please (desperate not to smoke a stinky) ...
URGENT! Need ProVari phone number right away
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No backup? You can always run to local 7-11, Walgreens, Wa-Wa, etc... and get a disposable, or 3.
How is it failing you? Maybe we can help while you search
Sent from my One X using Tapatalk
Sent from my One X using Tapatalk
From there faq section
Do you offer phone support?
Sorry, but we only offer e-mail support at this time.
Do you offer phone support?
Sorry, but we only offer e-mail support at this time.
I just found some phone number for them but they only accept messages - really hoping they'll call me back (right away).
I have ego back-ups but they're so unsatisfying compared to the ProVari. I've had prior problems with my ProVari, sent it to them, they say they checked it out but now it's doing the same things again: (1) voltage increasing (and sometimes decreasing) on it's own, (2) batteries only hold charge for 2-2.5 hours (including brand new batteries, all purchased from ProVape) and (3) really really hard to draw a puff.
I want to purchase a mini for back-up but need it sent to family address (different than my home address) because flying out today! Their website says shipping will be delayed if delivery address is different than billing address, UGH! And no way to contact them other than email - too slow for me today.
I can't believe this is happening right now. Maybe I'm over-reacting but I'm freaked out!
I have ego back-ups but they're so unsatisfying compared to the ProVari. I've had prior problems with my ProVari, sent it to them, they say they checked it out but now it's doing the same things again: (1) voltage increasing (and sometimes decreasing) on it's own, (2) batteries only hold charge for 2-2.5 hours (including brand new batteries, all purchased from ProVape) and (3) really really hard to draw a puff.
I want to purchase a mini for back-up but need it sent to family address (different than my home address) because flying out today! Their website says shipping will be delayed if delivery address is different than billing address, UGH! And no way to contact them other than email - too slow for me today.
I can't believe this is happening right now. Maybe I'm over-reacting but I'm freaked out!
Yikes, I don't blame you, sounds frustrating. Hope they contact you quick and can help you out.
Just ordered the Tesla... hope this doesn't happen to me
Just ordered the Tesla... hope this doesn't happen to me
As long as you can call your credit card company and add your family address as a secondary delivery address, the order should be processed without any delays. I had a similar problem (needed it delivered to a family address =/= from my billing address and had no time to waste), registered the secondary address and they had no delays processing it (it was shipped out 2 days after receiving the order)
hope this helps and that you can get it sorted, good luck!
hope this helps and that you can get it sorted, good luck!
Are you cleaning this device weekly with 99% Isopropyl alcohol? Check out my blog (click the number under my avatar next to "Blog Entries"). This would explain the battery problem, and maybe the voltage one. Those terminals need cleaning! Make sure you get the 99% alcohol. You should post this question in the ProVari section of the APV forum, too. The ProVarinati take care of their own.
I was thinking the same thing about battery contacts need to be cleaned with isopropyl alcolol. The threading on the battery cap may need cleaning with iso alcohol and some Noaloxx applied, too. It's part of the battery circuit.
No clue why your batteries are only lasting 2 - 3 hours.
No clue why your batteries are only lasting 2 - 3 hours.
Buy an MVP 2, SVD, or other vv vw device as a backup and realize that even Provaris have problems. It's not worth risking the need for a cigarette.
taki - you are amazing for this super generous offer - almost as amazing as your cute little doggie (mine is flying with me today in cabin). I'm flying out of SFO at 11 pm tonight - should be at airport by 9:30 pm - I've got to take a cab so unfortunately won't be able to make a stop to pick up from you - but your offer is so super kind!
I actually got an email from ProVape and they got my phone message - working with them now via email to hopefully send out a new mini today to family's address. Wish me luck y'all
I actually got an email from ProVape and they got my phone message - working with them now via email to hopefully send out a new mini today to family's address. Wish me luck y'all
Eddard, I clean all contacts (including battery and charger every 7-10 days) with 91% iso and wait to make sure all is dry before reassembling - do you think 91% vs 99% is a significant problem?
I also clean my protank 2 heads after every 2 fill ups and replace them fairly quickly when needed. I accept that my ProVari might have problems and will work with them to get it fixed - nothing is perfect. I'm super happy that I got a hold of them and they're working to ship me a newly purchased mini - ProVape is great!
I also clean my protank 2 heads after every 2 fill ups and replace them fairly quickly when needed. I accept that my ProVari might have problems and will work with them to get it fixed - nothing is perfect. I'm super happy that I got a hold of them and they're working to ship me a newly purchased mini - ProVape is great!
Damn, I never knew this had to be done.
Learn something new every day!
Thanks you big lion!
Okay glad they are taking care of you and np on the offer, the MVP is actually a back up for my back up. Good luck!
I have a blog on this. Read it, please. Click the number by blog entries under my avatar.
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