Value Vapor eVic Deal and superior customer service

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iamlenb

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Jun 27, 2013
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Seattle, Washington
Got my eVic from Jim at Value Vapor, what a great deal! Less than two weeks later, the control head had a heating issue, discharged the battery and shut down. Freaked out, contacted Jim, got some help in figuring out where the problem was. New head priority mailed out that day. I bought an additional back up head as well. Soon as they arrive, I'll be in vaping Nirvana. Return is postage paid along with my replacement head.

Kudos to Value Vapor for standing behind their customer when there's a problem. I will be ordering from them again... (and again and again!)

Len
 

iamlenb

Senior Member
ECF Veteran
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Jun 27, 2013
81
66
Seattle, Washington
Follow up...

Backup eVic control head AND a whole eVic kit arrived in the post office yesterday and I picked em up today! Many many thanks, I'm told I can return the failed control head and keep the rest of the kit as thanks for being a Value Vapor customer. With the charger and battery I bought as backups, along with the back up control head, thats a complete back up eVic!

Jim and Value Vapor rock. I would totally recommend purchasing from them, secure in the knowledge that if there's a problem, they'll solve it. So check out their store and buy something... You won't regret it.

Thank you!
Len
 
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