I still don't get the whole clear bit. Makes it look like a homemade remote switch made from some crappy kids toy. That's just me though, I don't like fisher price.
I'd have been ...... had I spent money on that regardless of whether it came in working or not. It just LOOKS cheap as dirt and half-assed beyond belief. I break out my Chuck in public wherever I go without even thinking twice about what people see... I wouldn't even want to leave the house with that thing.
To top all that negativity off, you, personally, get a superbly half-... version that looks like a 12 year old's first time shop project that he rigged together in 20 minutes of rushing before school started that day. Absolutely no excuse this early in, with only, according to the shipping/process info on the site, 32 total models? (nowhere near that even started/shipped). If there were 320 models being shipped in one day... maybe as a newbie mistake. 3200 models, more plausible, but 32? Maybe there's more, but I don't see it. Inexcusable, completely and totally.
In this day of mods that are becoming more and more aesthetically pleasing oriented units, this "zilla" is definitely a dinosaur in my opinion.
Whether he's new to business practices or whatnot, it's still not an excuse when you have dissatisfied customers. Bad customer service and poor business sense will kill any fledgling operation, no matter what they sell. The most important link to keeping a solid business, is keeping the people who keep you in business happy.