Supplier Negative Review Name of retailer: Vapor 4 Life Date of your initial complaint to the supplier Dec 3, 2015 Method used when initiating complaint with retailer Website ticket system Ticket number (if you were issued one) General nature of complaint Shipping Briefly describe your problem or issue Placed order 11/25. Has been sitting at Chicago USPS (initial posting place) for past 7 days without any further movement. Initiated ticket - told I had to file claim with USPS. Tried to file claim but needed info such as sender's address, size/type of package sent, priority 1, 2 or 3 day, etc. Called CS for this info and was told by CS rep "Paul" that this is MY problem and they are not responsible for anything the USPS does or doesn't do. Also refused to re-send order until package is missing "for a while". I have been a customer for over 5 years and spend thousands of dollars a year with this company. This order was for $286.xx. I could have overlooked all this if not for the sarcastic, non-helpful CS rep.