Supplier Negative Review
Name of retailer:
Date of your initial complaint to the supplier
Feb 20, 2016
Method used when initiating complaint with retailer
Website ticket system
Ticket number (if you were issued one)
KLA-28916
General nature of complaint
Customer Service
Briefly describe your problem or issue
I've recommended vaporbeast to many people in the past, but in the last year have increasingly been having problems. It's a sad situation because until recently, they were my go-to vendor.
I've recently bought a simple ego kit, and have been waiting 16 days to receive it here in NY.
My complain tickets are answered days after, and always with little or no help.
I also had an unshipped item before this one, for which I was offered store credit after lengthy back-and-forths, and I still haven't received that either.
It took them well over a week to send me a defunct code.
I've recently bought a simple ego kit, and have been waiting 16 days to receive it here in NY.
My complain tickets are answered days after, and always with little or no help.
I also had an unshipped item before this one, for which I was offered store credit after lengthy back-and-forths, and I still haven't received that either.
It took them well over a week to send me a defunct code.
