I placed an order of 5 bottles of eliquid and when it arrived, the envelope had been ripped open and 3 of the bottles were gone and one of the ones left had leaked. There was a nice note from the post office stating, "Sorry for the inconvience." I contacted customer service at Vaperbomb.com, and promptly got the entire order reshipped! The cinnabomb is incredible! Thanks, Vaporbomb!