With all due respect - I did not use a coupon code, I did not request, nor click on, anything indicating I wanted a free bottle of liquid-I do not drip, nor do I have any interest in doing so- I have tried over twenty times submitting the "tracking number" they gave me on my receipt (which states they shipped the product on 5/11/10) and the numbers are not correct because that is the message I repeatedly get from USPS "Track and Confirm". And Again, I've e-mailed them three times over the past week about this shipment and have received no reply from them. I owe no one an apology. I assume, by what others have posted my order sits "waiting to be shipped" because of a "free sample" I did not request. Couldn't they have at least e-mailed me and let me know that??? And by the way, cos, I thought this was a thread for reviewing e-cig suppliers where persons were supposed to report honestly about their experience with suppliers - but I guess when someone has a bad experience with a supplier who others like, you end up getting chastised for sharing your experience.