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VOOPOO Warranty Policy and After-sales Application Form

Discussion in 'Voopoo' started by VOOPOO_Thea, Aug 30, 2018.

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  1. VOOPOO_Thea

    VOOPOO_Thea Brand Manager ECF Veteran

    Dec 1, 2016
    shenzhen,China
    [​IMG]
    Warranty Period

    MOD

    Within 90 days from the date of purchase shown on your invoice, or from the date of production if no invoice for reference.

    Tank

    Atomizer/atomizer coil/Drip are consumable products that are not within the scope of the warranty once it is depleted. If have a quality issue when receiving the package, please return without oil filling.

    Disclaimer

    Artificial damage and problems caused by misuse are not covered by warranty.

    Coil is consumable what is not within the scope of warranty once it is depleted.

    Any hardware cracking, the modification is at your own risk, it will void warranty.

    Out Of Warranty In principle, we are not servicing any items that are out of warranty.

    Per repair request, you need to pay repair fee and double-way transportation fee if your device is out of warranty.

    How to seek for after-sales services? Fill After-Sales Application Form and send the file to support@voopootech.comtogether with related photos and videos.

    SPECIAL NOTE:

    Full filled application form with detailed and clear videos & photos will be handled in priority. We have the right to reject applications which are without enough proof to show problem details of your devices.

    The explanation rights of the above items belong to VooPoo.

    Download the after-sales application form: Support Center – VOOPOO VAPE
     

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