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Welcome to the XTAR forum

Discussion in 'Xtar' started by XTAR-Justin, Sep 28, 2016.

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  1. XTAR-Justin

    XTAR-Justin Brand Manager

    Mar 9, 2012
    China
    Welcome to the XTAR forum! Our mission and passion is to make best chargers and batteries for people to experience the fun of vaping, and we are here to help answer your any questions and hold giveaways!

    It’s very excited to be here thanks to the efforts of Misty and Neil. And thanks for your support, that we are still here today and be able to celebrate the XTAR 10th anniversary.

    For those who know us, hope to see you raise your hands here! :headbang:

    For those who may not know us, “Nice to meet you!” :toast:
     
    • Like Like x 7
  2. Kprthevapr

    Kprthevapr Vaping Master Verified Member ECF Veteran

    Jan 1, 2015
    On the River, GA
  3. XTAR-Justin

    XTAR-Justin Brand Manager

    Mar 9, 2012
    China
    Thank you! :toast:
     
    • Like Like x 1
  4. Misty
    This message by Misty has been removed from public view. Deleted by a moderator, Sep 30, 2016, Reason: test.
    Sep 30, 2016
  5. Kprthevapr

    Kprthevapr Vaping Master Verified Member ECF Veteran

    Jan 1, 2015
    On the River, GA
    C-

    :D
    You didn't sign your name :lol:
     
    • Like Like x 1
  6. Ramsay Bolton

    Ramsay Bolton Vaping Master ECF Veteran

    Aug 25, 2013
    Beyond the Grave
  7. Vinnybagodoughnuts

    Vinnybagodoughnuts Ultra Member ECF Veteran

    Nov 19, 2015
    Welcome! I love my Xtar charger!:)
     
  8. XTAR-Justin

    XTAR-Justin Brand Manager

    Mar 9, 2012
    China
    Thank you! :headbang:
     
  9. XTAR-Justin

    XTAR-Justin Brand Manager

    Mar 9, 2012
    China
    Thank you! :toast:
     
  10. gin828

    gin828 Super Member Verified Member ECF Veteran

    Jun 21, 2013
    PA, USA
    Welcome to ECF!!

    I am an Xtar VP2 user
     
  11. Ed_C

    Ed_C Ultra Member ECF Veteran

    Oct 11, 2013
    Seligman, MO
    I emailed your company with a question and never heard back so I'll give it a try here. I bought a VP4 a while ago and I am happy with it, but I have one concern. Sometimes when I am charging one or two batteries for a while and then I add another it doesn't read the new one until I pull the others and then put them all back in. It doesn't do this all the time, just once in a while. Is this something that I should be concerned about? Thanks in advance.
     
  12. XTAR-Justin

    XTAR-Justin Brand Manager

    Mar 9, 2012
    China
    Hi, this is the first time we have heard about this. Is it possible that when you charging one or two batteries, add another one may not have perfect connection? Please inform us when this happened again. BTW,which email address did you contact? If you have any questions, welcome to contact us at info@xtar.cc.

    Thank you!
     
    • Like Like x 1
  13. XTAR-Justin

    XTAR-Justin Brand Manager

    Mar 9, 2012
    China
    Thank you! :headbang:
     
  14. Ed_C

    Ed_C Ultra Member ECF Veteran

    Oct 11, 2013
    Seligman, MO
    I used the "contact us" link on xtardirect.com, if I remember correctly. I did try and re-seat the newly added battery, so I don't think it was an issue of not making a perfect connection. It only happens once in a while. Next time I'll try to re-seat the added battery a couple of times and make sure that's not the issue. Thanks for getting back to me.
     
    • Like Like x 1
  15. XTAR-Justin

    XTAR-Justin Brand Manager

    Mar 9, 2012
    China
    Hi, xtardirect.com is one of our US distributors. We will inform them about this and sorry for the late reply. And you are welcome to visit www.xtar.cc and contact us at anytime if you have any questions. Thank you!
     
    • Like Like x 2
  16. iBloke

    iBloke Senior Member Verified Member

    May 25, 2016
    The Lan Dow Nunda
    I dig my SP2...except the original power supply died within a few months of rare single 18650 use on the lowest charge setting of 0.5 amps (I've never needed fast charge so 0.5 amps is perfect over night and is good for battery health), but I was unable to get a replacement under warranty so I had to buy another equivalent spec power supply for nearly the same cost as my Total original SP2 purchase price. :(

    Not very happy about the added expense, and have NEVER had a power supply fail me on Anything before. :nah:

    My guess is Xtar make Great chargers, but are let down by the poor quality power supplies they package with the charger (cost cutting?)

    The positive is, the new power supply, at my expense, has been rock solid since, and so has the SP2.

    I Will buy Xtar chargers again, but Will also be wary of the poor power supplies they package with them. Caveat Emptor.
     
  17. oplholik

    oplholik ECF Guru Verified Member ECF Veteran

    Supporting member
    I have been an Xtar user for several years now, and have been happy with the chargers. Last June I purchased a VP-1, and recently I have been getting a weird screen when turning it on. What does it mean?
    Sorry about the sideways pics, haven't figured out how to remedy that yet.

    Edit: I just cleaned all contacts, and it seems to be good now. Maybe this will help someone in the future.

    IMG_0032 (Custom).JPG IMG_0033 (Custom).JPG
     
  18. XTAR-Justin

    XTAR-Justin Brand Manager

    Mar 9, 2012
    China
    Hi, the screen is weird and glad to know it's OK now. Please email your local XTAR distributor where you purchased from to honer the warranty if it happens again. Thank you!
     
    • Like Like x 1
  19. XTAR-Justin

    XTAR-Justin Brand Manager

    Mar 9, 2012
    China
    Well noted! No people have this problem before as i know, but i will express this to our QC department! Thank you!
     
    • Like Like x 1
  20. Ed_C

    Ed_C Ultra Member ECF Veteran

    Oct 11, 2013
    Seligman, MO
    It did this again today and I reset the battery 6 or 8 times with no luck. I unplugged the power, plugged it back in and then it read both batteries. I guess I'll send in an email.
     
  21. XTAR-Justin

    XTAR-Justin Brand Manager

    Mar 9, 2012
    China
    Yes, please don't hesitate to email us at info@xtar.cc and tell us where are you come from and the problem you have, so our team who responsible for your local country can serve you better. Thank you!
     
    • Like Like x 2
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