I have a toxic green light swirl ibtanked, that I have had for about a month now, and the paint is coming off. It will come off if I rub my thumb on it. Is this normal? What causes this?
Hi Tim, that is not normal at all. A strong solvent can remove these paints but short of that they are quite durable. My guess is that it was not properly cured. Send the girls a note through the site support and they will take care of it.
Happy update. True to their word they took care of me quickly. I already have my replacement tube. The finish definitely feels different from the original.
That is super awesome customer service. I love dealing with ibtanked.
Thanks for the fast response and amazing customer service.
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