I think they are really that obtuse. Around here, they show you don't know what you are asking by repeating what you said v-e-r-y s-l-o-w-l-y. This is why I head to Amazon more and more when I'm looking for anything less common than a claw hammer.
I suppose it depends on where your at and how the store is managed, you can go to the same store in two diffrent places and have a completely different exp.
I few months back I had to test a tank in NY I had to bring the 300,000 gallon tank up to 7in of water column. I had a 6in blind flange and a gauge. The Lady in Ace had me going with the right fittings in less than 5 min. I simply took both in and walked up to the counter and said I need fittings and a tap to make this attach to this.
Last edited: