Cignot was the first company we used to get our 510 starter kit. Then we ordered PCCs and extra batteries. Then atomizers. Every order has been sent quickly and with hand written "thank you"s on the receipt. We had one battery not charge and within 15 min they were sending a new one out. I have recommended them to anyone asking me about my new hobby and I know I have written down the site several times for people looking to get started. Cignot made it easy for us to get started vaping. My fiance is 2 weeks analog free and I'm almost a week. Thank you gals! You are awesome!!