- Top notch customer service. Responses usually within the hour. Often times, within minutes.
- A direct customer service line open to calls 24/7. If we don't answer immediately, we'll get back to you immediately.
- All of our kits come with additional parts the competitors don't offer:
--Versus 510 - An extra battery, free of charge.
--Totem 302 - An extra atomizer, free of charge.
--Stasis 901 - An extra atomizer, free of charge.
--6 month warranty on starter kits.
--3 month warranty on standalone accessories.
- Our liquids are different than anywhere else. 3:1 PG/VG ratio and made in India.
- We ship same-day or next day in most cases.
- Our liquids are received in the most secure, safe bottles available. Child-proof caps, warning labels, ingredients list and a professional VS label clearly stating the flavour and nicotine strength come on each bottle. We were the first, to my knowledge, to utilize childproof bottles here in the USA.
- Random goodies in many orders.
- Free tracking with each order.
- We care and we listen.
- Have you seen our prices? Discount codes available, some exclusive only to ECF members.
- If there are any questions, feel free to ask! I am currently working on an FAQ page for the website, but I will gladly answer any questions here, over email, over the phone, and those asked via the Contact Us page. Our customer service line is: (210) 591 8273.
- In case of emergencies, feel free to call my personal cell phone at: (469) 774 7983.
Thanks for your support,
Eric Scott Moon
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