I have been ordering from them for awhile. From my experience there customer service is great, I have called them and actually talked to a real person, I wanted to change an item in my order, which was done with no problem at all. Shipping time from Florida to Ohio very quick. Not to mention how well everything was packaged.
Only concern I had was with my 500ml 24mg pg base nic. It was very chemical tasting after I mixed it the way I like it, it was the first time I purchased nic with a pg base. The chemical taste went away after a full 7 days of steeping with the caps off all 4 of my 30ml bottles. I will only order vg based nic from now, have never had that chemical taste from vg base. It is odd.