Geek Bar Keeps Draining After Charging - Any Solutions?

[Eightvapejasmine]

Having a bit of trouble with my Geek Bar and I'm hoping someone can help. I'll charge it up for around an hour, it reaches about 25%, but then after just one hit, it drops back down to 0%. Not sure what's going on here - did I accidentally damage it somehow? Anyone else encountered this issue?

 

[Roopin]

I also have an almost brand new Geekbar Lush “20K” and after 2 days of it working just fine i noticed that the battery indicator was getting low so I plugged it into the charger. Remain on the charger for about two hours and a while while on the charger the LCD screen indicated that it was charging, but after I pulled it off the charger, the battery level indicator shows the battery at completely dead and regardless of changing my charging cord or chargers or charging time whenever I pull it off the charger the battery level indicator still reads empty. And when I try to hit it the LCD screen will say “Recharge Battery”..

I have no idea what to do and the thing is pretty much brand new.. Any suggestions would be appreciated.