My order was never fully fulfilled by Vapor4Life. Basically, I ordered this on August 15th:
1 of : VAPOR KING-ULTIMATE ULTIMATUM MANUAL KIT [PCC Color:Black][Carrying Case Color:Black][Battery Color:Black]
$89.50 Shipped 1 of : Leaford Lanyard
$15.95 Shipped 4 of : Vapor King VG Leaford's Sampler Cartomizers (Box of 5) - 36mg
I never received my USB Passthrough or USB Battery Charger with my order. My order number is 75601 if anyone reading this works for Vapor4Life and can do anything about it.
Customer service has not been helpful, and has not replaced the missing items that I paid for. I placed my order on August 15th, and now it's 3 weeks later. Customer service said that they mailed my order and gave me a tracking number just today of LJ029407983US, but I checked on the US postal service's site and there is no record of that tracking number. Also, their customer service never leaves a name, so it's like I'm dealing with a ghost. I have already wrote numerous emails to the company. I called the number which customer service gave me 224-723-5340 and left a message on their answering machine.
I have even gone out of my way to send a message to Leaford on Youtube, so that he could recommend the correct person to contact about this, to which I received no reply.
I give up! It seems I will never get what I paid for. I will give them one more day to remedy the problem, and if it's not remedied, then I will advise my bank to put a stop payment on the order if that would be possible, since I paid with my Mastercard. If that is not possible, then I will have no choice but to look into taking further action. I think all of this could have been prevented if customer service would have just sent me the items that I paid for.
I don't like not receiving items that I paid for and dealing with a customer service rep by email that does not have any kind of email signature or name, and not having a way to contact any real person about the problem. The funny part is that after customer service said they would mail out the missing items the first time, I placed 2 other orders for some cartomizers, and I received all of those cartomizers, but still not the missing items from my first order.
I'm sorry Vapor4Life, but I'm switching to Vapor Nine. I liked your products, but I don't like not getting what I've paid for. What do you have to say about my problem? Will I get the items I paid for or not?
1 of : VAPOR KING-ULTIMATE ULTIMATUM MANUAL KIT [PCC Color:Black][Carrying Case Color:Black][Battery Color:Black]
$89.50 Shipped 1 of : Leaford Lanyard
$15.95 Shipped 4 of : Vapor King VG Leaford's Sampler Cartomizers (Box of 5) - 36mg
I never received my USB Passthrough or USB Battery Charger with my order. My order number is 75601 if anyone reading this works for Vapor4Life and can do anything about it.
Customer service has not been helpful, and has not replaced the missing items that I paid for. I placed my order on August 15th, and now it's 3 weeks later. Customer service said that they mailed my order and gave me a tracking number just today of LJ029407983US, but I checked on the US postal service's site and there is no record of that tracking number. Also, their customer service never leaves a name, so it's like I'm dealing with a ghost. I have already wrote numerous emails to the company. I called the number which customer service gave me 224-723-5340 and left a message on their answering machine.
I have even gone out of my way to send a message to Leaford on Youtube, so that he could recommend the correct person to contact about this, to which I received no reply.
I give up! It seems I will never get what I paid for. I will give them one more day to remedy the problem, and if it's not remedied, then I will advise my bank to put a stop payment on the order if that would be possible, since I paid with my Mastercard. If that is not possible, then I will have no choice but to look into taking further action. I think all of this could have been prevented if customer service would have just sent me the items that I paid for.
I don't like not receiving items that I paid for and dealing with a customer service rep by email that does not have any kind of email signature or name, and not having a way to contact any real person about the problem. The funny part is that after customer service said they would mail out the missing items the first time, I placed 2 other orders for some cartomizers, and I received all of those cartomizers, but still not the missing items from my first order.
I'm sorry Vapor4Life, but I'm switching to Vapor Nine. I liked your products, but I don't like not getting what I've paid for. What do you have to say about my problem? Will I get the items I paid for or not?
Last edited: