I've been looking for a good e-liquid supplier myself, V4L and MFS just aren't working out for me. I've found some inconsistency between the flavors in the cartos vs. the same flavor in juice, and I didn't like the tobacco flavors. I liked the flavor from MFS, but I don't get enough vapor. I wrote them three days ago because I noticed they customized the PG/VG mix on the exotic and drink flavors, but not the tobacco flavor, and I wanted to know if this would be possible. The throat hit is so strong, the back of my throat gets raw after vaping for a while. Drinking fluids and throat lozenges haven't helped. I still have yet to get a response. I've read so many good things about FSUSA, I just had to put in an order! I ordered four 5ml tobacco flavored e-juices, which is a pretty small order, but I wanted to try out a few before ordering a lot. Imagine my surprise when I received an e-mail about 2 hours after I put in my order from Dave himself! He wrote me to thank me for my business and to let me know that they would start processing my order asap. I replied because I was so impressed, and received a reply from him within an hour, and he e-mailed me to let me know that my order was being processed. Shocking, 3 e-mails from him in less than 24 hours regarding a small $25 order. I'm so impressed that I'm willing to spend however much time and money it takes to find a tobacco flavor that I like from them. Even though I haven't tried their e-liquid yet, I'm casting a vote for FSUSA based on customer service!