Company name Naturally-Extracted-Tobacco.com Date of your initial complaint to the supplier. 15 March 2014 How did you contact the supplier Email Ticket number (if you were issued one) - General nature of complaint Shipping Briefly describe your problem or issue Placed my order on 03.08/2014. Allowed time quoted on home page. Contacted 3/15, 3/18 and by phone & email on 3/20/2014. My emails requested a shipping date or refund. No response whatsoever. Supposed third party information on several ECF threads, but no info from anyone connected to the company itself. I hate to think the worst of NET.com but at this point it looks like they took my money and ran.