The purpose this forum is to review the performance of suppliers. This includes things like: Shipping speed Return policy Communication - and the like. This forum is now only for negative reviews (so long as ECF rules are adhered to). It is not a place to review the performance of the hardware or refill liquid you have purchased. Hardware reviews can be posted here: Electronic Cigarette Reviews - E-Cigarette Forum E-liquid reviews can be posted here: E-Liquid Reviews - E-Cigarette Forum As per ECF Forum rules communications are considered private. Posting the content of PMs or personal emails on the forum is not allowed. All PMs and emails are deemed to be confidential and cannot be made public except with the prior written consent of the author. Going forward, we will be moving reviews that are not true supplier reviews to the appropriate threads. Any supplier posts in those reviews will be removed when the thread is moved to the appropriate forum. Advice needed Do not post here if you need any kind of advice or help from other members. They cannot post here - only you can (we had to do this in order to stop flamers and fanboys wading in). Please post, instead, in the General Discussion forum. If you cannot get your issue resolved in any way there, then by all means post a review here. A review is a statement of an event or series of events, plus your opinion. It should not include a request for help from the community - that is for the General Discussion board.