Tank Tube Quality

Discussion in 'Volcano Ecigs' started by G slate, Dec 19, 2012.

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  1. G slate

    G slate Full Member

    I have been vaping the inferno for about 2 month and the quality of the tank tube itself is very poor. Don't get me wrong I love the thing. The tube tank had hair line cracks all over it. I was told it was just cosmetic and would not affect the functionality from cs. I don't think anyone feels safe in vaping something with a crack. CS told me since the kit was bought in october, there's nothing they can do and that I should buy replacemnents. It's not about the $2.99 replacement but rather the principal on honest and good customer service. The warrenty info on your site doesn't even say anything about the tubes, only cartomizers and atomizers. So what good is my warrenty? Needless to say I'm dissapointed. Even if I did buy replacements, it will probably will crack again. I don't even think the tube tank is Polypropylene.
     
  2. JoeInferno

    JoeInferno Forum Supplier ECF Veteran

    did the Tank come like this or did it happen over time? What juices are you using in it? Some juices are known to crack and/or frost the plastic tank.

    The Tube Tanks fall under the same warranty as the atomizers and cartomizers. 72 hour DOA warranty.
     
  3. G slate

    G slate Full Member

    It happened in 1 day when I vaped really hard for a prolong period of time. I guess the tank got really hot and it made it crack. I used your menthol burst and kiwi juices.
     
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