I've owned two billow version ones with no problems whatsoever (except i cannot get 50/50 juice or even 60/40 juice not to burn). I ordered two billow V2's and received them yesterday morning, now i may be stupid but i CANNOT for the life of me figure out how to wick this even though i can wick the billow 1 with NO issues. Can someone help as well as solve my thinner juice burning issue?