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  1. LeftCoastVaper

    Introducing Futura - The Modular DNA 20 APV by NexgenVapor[ISSUE]

    Hahaha. No. But really easy to do.
  2. LeftCoastVaper

    Introducing Futura - The Modular DNA 20 APV by NexgenVapor[ISSUE]

    Cut your nic down to 12mg, take two aspirins and email me in the morning. No, I appreciate the feedback. As you probably know, we haven't taken any new orders for nearly a month now, and we won't until every last unit already purchased is delivered. We could actually be making some serious...
  3. LeftCoastVaper

    Introducing Futura - The Modular DNA 20 APV by NexgenVapor[ISSUE]

    I'm glad we cleared this up. Just to be clear, I'm not complaining about legitimate gripes, and most of them are. I'm talking about private PMs and emails which have been way over and above anything that's been posted on the forum. I'm not complaining about anyone wanting a refund - it's the way...
  4. LeftCoastVaper

    Introducing Futura - The Modular DNA 20 APV by NexgenVapor[ISSUE]

    Thanks, CABBA. You'll have it sooner than you think (based on past performance). :)
  5. LeftCoastVaper

    Introducing Futura - The Modular DNA 20 APV by NexgenVapor[ISSUE]

    I'll take a 20 minute break and check in with them :)
  6. LeftCoastVaper

    Introducing Futura - The Modular DNA 20 APV by NexgenVapor[ISSUE]

    Should be done by the middle of next week. Even though I'm working over Xmas, others aren't so that delays things a bit. I'd say by Thursday for the build.
  7. LeftCoastVaper

    Introducing Futura - The Modular DNA 20 APV by NexgenVapor[ISSUE]

    Just a quick note to explain why some people receive their units out of order: occasionally we'll get a cancellation for an already built Futura; in this case we try to match it up with an identical order which may be further up the queue in order to expedite the overall shipping progress. Don't...
  8. LeftCoastVaper

    Introducing Futura - The Modular DNA 20 APV by NexgenVapor[ISSUE]

    That's hard to explain. Could be a small crack in the housing from the impact. I'll be happy to replace the rocker if you want to send it back.
  9. LeftCoastVaper

    Introducing Futura - The Modular DNA 20 APV by NexgenVapor[ISSUE]

    I love all the fan mail. This guy's received his refund, as have all who've requested one, and the matter's closed. In fact, he emailed once which, in the deluge of mail I receive daily, I neglected to reply to immediately. That shouldn't have happened - my bad. But occasionally I get tired of...
  10. LeftCoastVaper

    Introducing Futura - The Modular DNA 20 APV by NexgenVapor[ISSUE]

    Quick update: We've now finished order #2000, and should be through 2030 or so by the close of the weekend. We'll ship tomorrow or Saturday, with more going out Monday or Tuesday. Wednesday we shall rest. The re-threads we've received will also go out within this time frame. That is all. For...
  11. LeftCoastVaper

    The Latest Bad Research

    Here's what now passes for "research" in the anti-ecig camp. Kind of long, but the summary is worth looking at, if for no other reason than to get your blood boiling...
  12. LeftCoastVaper

    Introducing Futura - The Modular DNA 20 APV by NexgenVapor[ISSUE]

    Hey guys, good Monday morning. I'd like to take the opportunity to reiterate that we're always available for questions and comments (especially from existing customers), and that ANY problems or concerns you may have with your units will be addressed as quickly as possible. If it needs repair...
  13. LeftCoastVaper

    Introducing Futura - The Modular DNA 20 APV by NexgenVapor[ISSUE]

    I can understand that sentiment, and I'll try to improve communications from this end. What happens is, sometimes, rarely, a particular order requires a tube which needs adjustment, so it's back to the machine shop for repair. That can cause an out-of-queue phenomenon, whereby an order which, by...
  14. LeftCoastVaper

    Introducing Futura - The Modular DNA 20 APV by NexgenVapor[ISSUE]

    Ok, usually I try to stay objective in my comments, but this is ridiculous. We send notifications with every shipment, and have repaired and returned all units that have come in (other than those which arrived, say, Friday). We're totally committed to customer service and every one that comes...
  15. LeftCoastVaper

    Introducing Futura - The Modular DNA 20 APV by NexgenVapor[ISSUE]

    Look, I understand everyone's frustration, and I'm sorry about some of the inaccurate shipping estimates. Please understand we're a small shop (but getting a bit larger), and much of the building and shipping is done personally by me and my partner Mike. Too many hats at the moment. We shipped...
  16. LeftCoastVaper

    Introducing Futura - The Modular DNA 20 APV by NexgenVapor[ISSUE]

    You'll have one today, according to our shipping person.
  17. LeftCoastVaper

    Introducing Futura - The Modular DNA 20 APV by NexgenVapor[ISSUE]

    More pics for your viewing pleasure:
  18. LeftCoastVaper

    Introducing Futura - The Modular DNA 20 APV by NexgenVapor[ISSUE]

    Not sure, but I can tell you how it compares in price. :) Ok, ok. Break's over. Back to building.
  19. LeftCoastVaper

    Introducing Futura - The Modular DNA 20 APV by NexgenVapor[ISSUE]

    It's a different paint - has some metallics and texture to it. Still Cerakote, though.
  20. LeftCoastVaper

    Introducing Futura - The Modular DNA 20 APV by NexgenVapor[ISSUE]

    Since all the pics so far are of titanium and black, I thought I'd share something a bit different...
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